Restaurants that care for their people’s development

At Pocket Trainer App we like to highlight brands that are truly care for their people's development. In this week edition, we will highlight KoKo Bay restaurant – Royal Orchid Hospitality, UAE.

Tell us a bit about yourself and your restaurant KoKo Bay!

My name is Norbert Erik Budai , I’m the Operations Manager of Royal Orchid Hospitality , a UAE-based hospitality group. I am looking after the operation and brand expansion of Koko Bay and The Tap House brands here in #Dubai.

KoKo Bay is a fresh beachfront restaurant and bar concept with a unique menu inspired by the beaches of Far East Asia and modern-day European comforts. Our offering consists of craft cocktails prepared by an internationally acclaimed mixologist, crunchy bar nibbles, healthy salads, hearty mains and flaming robata dishes, brought to you by our very own Grill Master! We have a lovely outdoor terrace and private beach, that offers stunning views of the endless ocean, exquisite sunsets and the beautiful Dubai skyline.

Where do you see the industry going, what are the new trends?

The industry is heading towards a very competitive marketplace, where #COVID has been long forgotten, restaurants are opening one after another and a skilled workforce becoming harder to find.

What do you think #millennials expect from your workplace?

#Millennials are without a doubt smarter than the previous generation and their routes are defined by speed and efficiency; more anxious to grow at a faster pace and built careers smartly instead of sweat and long hours.

And when it comes to trainings?

They still like the human element, but they want the information to be more targeted, more relevant and on point, with the possibility to re-visit any time needed.

?How important do you think is to develop employees?

The importance of #developingpeople is a key element firstly due to the human touch of evolution and of course because by investing in people you are creating assets for the company, with possibly a short but high return of investment.

What challenges do you face when it comes to employee training?

The biggest challenge is scheduling, between already busy and long operational hours. After that comes the testing and evaluation that the actual #trainings have been absorbed and used accordingly. Of course, the continuity and reoccurrence of trainings will be a major factor too.

What is your biggest communication challenge that Pocket Trainer App has solved?

I would say that onboarding and menu updates are one of the 2 most important points that Pocket Trainer App has solved for us. From the palm of my hand, I can add and edit menu items, documents & videos, quizzes, tasks, and even employee details live.

What’s your favourite Pocket Trainer App module and why?

My favourite part is the quizzes, as they can be spontaneous, on-point and quickly reviewed.

Find out more about KoKo Bay:

Website & social media:?www.kokobay.co

Instagram:?kokobayuae

Tel: 045723444

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