Remortgaging and product transfers made easy for your clients

Remortgaging and product transfers made easy for your clients

When a maturing mortgage is looming it can bring with it a certain amount of stress and anxiety for your clients. Add to this any economic influences and changes in personal finance and homeowners will be understandably turning to you for guidance more than ever before.?

It’s likely your clients will also be looking to tighten those purse strings by remortgaging, to reduce their monthly mortgage payments, or using the product transfer process if they’re already a Furness mortgage customer.

We’ve produced this handy guide to help steer you and your clients through our intermediary product transfer and remortgaging processes, highlighting everything that you’ll need to consider during this transition period.?

Benefits for you and your clients?

The UK housing market is always changing and naturally your clients will be looking for the best deal available for their circumstances. Here at Furness, not only can we offer competitive rates, but other benefits to your client include:?

  • No valuation upon transfers (we use the UK House Price Index)
  • No credit checks required
  • Day one re-mortgages up to 95% LTV and up to 90% LTV for home improvements

Why not present our figures to your clients ahead of time and gain some brownie points for speed and ease - as well as a pleasant surprise in product interest rates. Furthermore, when our Intermediary partners facilitate a product transfer with us, you receive 0.3% of the mortgage balance switched to another product.?

Product transfers

Existing customers looking to transfer are presented with a large range of products, suited to all personal circumstances and LTVs. You may find when it comes to the transaction, many of your clients desire ease and simplicity above all else. By transferring the client’s mortgage to a new product with us, they’ll experience a much simpler route to a better deal - meaning they can save those extra pennies for a rainy day.?

Before you start thinking about which products will best suit your client, first ensure you’re registered with Furness for Intermediaries to carry out product transfers. This is a simple and straightforward online process which you can start today by registering with us here.

Once registered, you’ll be able to access the full list of mortgage products available to existing customers. It’s important to note that while these products are available for clients that might require changes to their mortgage - whether that involves borrowing more money, changes to their terms or even changes in the payment type - the application process is different. If you do find that your client is seeking changes as part of the product transfer, you’ll need to speak to our team by calling 0800 988 1551.

Remortgaging?

Clearly, there can come a time when your client's mortgage simply doesn’t work in their favour as it once did. With weddings to pay for, little ones on the way or even a change in salary, we can help you remortgage your clients homes at maturity in order to release some extra cash that can be put towards life’s major milestones.?

Here at Furness for Intermediaries, we have a range of both discounted and fixed rate mortgage products available to your client. Once registered with us, you can access the full list of mortgage products available to new customers.?

Remortgaging for home improvements?

As families grow and our needs alter, home improvements, extensions and DIY work often move up the priority list. Which is why here at Furness, we offer additional borrowing products available to those looking into home improvements. Get in touch with our team today to find out more about these deals.?

How to get started

To get things moving with your client, firstly you’ll need:

  • Your client’s mortgage account number, and
  • Their unique switch number?

These can be found in your client’s mortgage maturity pack. This will be sent to your client directly from us approximately three months before their mortgage is due to mature.

Your client will then need to request permission from us in order for you to carry out the product transfer on their behalf. Once completed, and you’ve registered as an Intermediary, you’ll be able to log onto the online mortgage application system. Here, you can select ‘Product Transfer’ and follow the steps set out.?

When we’ve received your request, we’ll issue an ESIS within two working days to both you and your client. Providing the mortgage offer has been signed and returned to us, the product transfer will take place 7 days prior to maturity of the existing mortgage deal. We’ll update the broker portal once complete so please remember to check on progress here. Payment will be made 10 days following completion.


We’re on hand to help make life easy for you and your clients, so if you’d like to discuss your clients’ options and mortgage plans moving forward, do get in touch with our team of dedicated Business Development Managers.

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