Reliable internet is your lifeblood. That's why SMEs shouldn't take it for granted.
Garth Sperring
General Manager, Networks - Specialist in Wide Area Network and Security Design
Like switching on the lights, turning on a tap or firing up the coffee machine, arriving at work should mean connectivity on demand. But even today, some staff grumble (over glitchy video calls) that the Wi-Fi is better at home. “The internet is down” is a phrase that sends shivers down the spine of any business leader.?
A lot’s changed in IT over the decades – like my fashion sense and hairstyle– but some things have not moved on. Despite years of remote work, hot desking, laptops, video conferencing and digital collaboration, we still hear too many phrases like
Digital resilience is no longer negotiable for mid-sized organisations
More than just an annoyance, the reality is that slow, inconsistent and insecure internet connectivity costs organisations millions of dollars annually. It also impacts staff morale, erodes customer experience and leads to missed opportunities.?
Beyond powering core business infrastructure like email, messaging, collaboration and cloud operating systems, connectivity has taken on an even new level of importance with the rise of artificial intelligence (AI), machine learning and the Internet of Things (IoT).
Delivering an end-to-end digital experience and constant innovation are at the heart of modern organisations. Fast, secure internet access is the backbone.?
Residential internet does not cut it
Many mid-sized organisations are still running on residential-grade connections that are prone to downtime, glitches, performance degradation in peak times and a lack of dedicated support.
If something goes wrong, it becomes a time-consuming hunt for the cause and the solution. Is it the network, our software, the router, the firewall or the switches? Is it just us, or is it a broader issue? There is no single point of accountability.
This also opens up security vulnerabilities and adds another layer of complexity for stretched IT teams that need to consider elements like firewalls, backups, a software-defined wide area network (SD-WAN), secure internet gateways, security patches, multi-factor authentication and recovery plans.
For corporate organisations with large IT teams and budgets, these reliability and security issues are addressed with a combination of enterprise-level solutions and specialist in-house expertise. But for many smaller operations, they don’t have this luxury.
Enterprise-grade internet with in-built security for SMEs
The good news is that fibre-to-the-premises Enterprise Ethernet solutions such as the nbn Access Network are making enterprise-grade internet more accessible and affordable for organisations of all sizes across industries with more flexible options.?
At Nexon, we bundle deployment, managed services and support into Enterprise Ethernet network solutions that are designed for business use.?
For example, for a client with multiple sites and existing infrastructure, we can cost-effectively upgrade them to a premium fibre product without the upfront costs associated with building fibre, replacing and managing the infrastructure and without downtime.
Having enterprise-grade infrastructure brings immediate benefits:
Hold the hold music
Another popular part of the solution is that we can even deal directly with the wholesale telco carriers on the last-mile part of the service and ongoing support, taking an often frustrating and time-consuming part of the equation off your hands. You have a single point of contact.
In the same way you don’t have to think about your lights or plumbing, our ultimate goal is to set you up with internet access you take for granted without the frustrating time-wasters.?
Get in touch to chat about upgrading to enterprise-grade internet with built-in security.
Garth Sperring is GM – Network at Nexon Asia Pacific. For more information about Nexon’s networking, security and SASE solutions, contact Nexon today.?