Reliability and Convenience - What EV Drivers Want from Charging Networks

As electric vehicle adoption grows, so do the expectations of drivers when it comes to public charging experiences. EV drivers today want and expect a seamless, fast, and reliable charging process.

According to experts from Electric Mobility Canada, Ford, CSA Group, and FLO, the top criteria EV drivers look for in a charging location are:

• Reliability - fully operational stations with compatible connectors, clear instructions, and readily available customer support.

• Charging options - multiple fast chargers to avoid waits and accommodate different charging needs.

• Convenience and security - well-lit stations located near amenities like rest stations and restaurants.

The introduction of the new North American Charging Standard (NACS) connector holds promise for improving the charging experience with its easier to use, smaller and lighter design. Our chargers carry this standard. But work still needs to be done across the industry to build out the supply chain and align on standards.

The message is clear - to attract and retain customers, EV charging networks must prioritize uptime, technical robustness, and an enjoyable charging experience. Companies like ChargeTronix that provide fast, flexible, and reliable charging stations will be well positioned to meet the evolving needs of EV drivers. Call today: +1 (949) 694-1644.