Relationship Management/CRM Tool

There are several situations where you might need to contact different people, talking back and forth to each one, and somehow be able to keep track of those conversations. You will want to know when you spoke to each person, the subject of every conversation and when the next follow up is due. Examples of those situations might be:

• Contacting client prospects when working to sell your product,
• calling different vendors,
• negotiating with service providers when organizing a wedding, or
• connecting with a group of influential people in your life.

The Excel file I am presenting below might be just what you need. It is free and user-friendly. All you need to do is to record each person's contact information on one of the tabs and maintain a log of all the conversations on another tab. Then, the file provides you different reports:

• the communication details per name,
• the connections established between two given dates,
• the follow-ups due from a chosen date on,
• the people you have not contacted after a specified date.

This video explains how to use the tool. Please refer to the video description to learn how to download the file.

If you decide to give this tool a try, I would love to hear from you. Please feel free to contact me with any suggestions or support inquiries.

#crm #excel #businesstool