REINVENT PRESENT ORGANIZATION

After COVID Pandemic, business operations are changing to New Normal.

Organization must plan to adopt emerging technologies to support.

-         Customer Expectations.

-         Growing challenges in compliance and competition.

-         Train employees with new business concepts and operations.

-         Make organization agile to change management.

Following factors must be considered,

Customers

-         Offer Faster, Better, Cheaper product/ services.

-         Develop customer centricity.

-         Develop digital marketing for better relationship & loyalty.

Operations

-         Innovate product/services.

-         Adopt emerging technologies to offer better quality and promised delivery schedule.

-         Use Internet of Things to connect and get real time data for better decision making.

-         Make use of Artificial Intelligence for analytics for predictions in operations.

-         Blockchain will assure customer right product and right quality.

Digitization

-         Automation in operations will expedite decision making.

-         Innovation will contribute to better product and quality to customer.

-         Connectivity will share data across the stake holders with reliable information.

-         Change Management will increase employee motivation to achieve excellence.

This will develop Organization for Global Competition by Achieving Business Excellence.