Reimagine Speech AI with LLMs
inteliconvo.ai? - Speech Analytics and CX Improvement Platform
A Gen AI Powered Speech Analytics & Automation platform to improve Sales, CX, Collections and monitor compliances.
In our Speech AI offering, we combine Automatic Speech Recognition (ASR) with Large Language Models (LLM). The power of Speech Recognition with Gen AI capabilities opens up unlimited opportunities
Conversational channels are growing with voice capability, there are human interactions and bot interactions. Both human and bot interactions need to be analyzed.
1. The scale of human or bot interactions makes it impossible to analyze these conversations manually
2. Each interaction contains a wealth of information that can be harnessed to understand the customer better
3. Analyzing interactions helps to drive business outcomes by deconstructing complex interactions for better efficiency and business outcomes.
Large language Models help to implement a new requirement quickly, as unlike supervised learning of the past, the LLM's unlock information with few shot examples. This allows us to experiment faster with Speech AI to understand and improve performance.
Our solution offers multilingual capability, improved speech to text performance, intent detection, and a business outcome-focused approach. Reimagine your customer support with our Speech AI offering and unlock the potential of your conversations today.