Reframe Problems Before Solving
Rohit Prabhakar
Chief Digital Officer ? Student of Leadership ? Strategy→ Transformation→ Revenue Growth ? AI, Digital, Marketing, Ecommerce, CX, MarTech, Data Analytics ? FIS, McKesson, Thomson Reuters, Visa
Here are seven practices for effective reframing of problem in few minutes that I learnt from HBR article. It helps in creating simple, effective and economical solution in far shorter time.
- Establish legitimacy: It's difficult to use reframing if you are the only person in the room who understands the matter. Share this article with your team.
- Bring outsiders into the discussion: Someone who works with your team but not part of it. They will think differently and challenge the group's thinking.
- People's definition in writing: This helps in ensuring everyone have the same view and understanding of the problem.
- Ask what's missing: This ensures the description of problem is accurate and complete.
- Consider multiple categories: Invite people to identify specifically what category of problem they think the group is facing.
- Analyze positive exceptions: Look to instances when the problem did not Occur, asking, what was different about that situation?
- Question the objective: Reframe by paying explicit attention to the objectives of the parties involved first clarifying and then challenging them
Changemaker | Fractional aiCTO | Prompt Engineering | Board Director | Latino - Tribal Sovereign AI Ag Tech | Edge AI Innovation | AI Workforce Academy
7 年Most people frame the problem based on what they know. It is valuable to have a multi-disciplinary team reframe the problem.