Reflections on content quality and my role as a human antenna
Mark Schaefer
Top Voice in Personal Branding, Marketing strategist, keynote speaker, university educator, futurist, and bestselling author of "Marketing Rebellion," "KNOWN," and "Belonging to the Brand."
When I was a kid, the only way you could get a TV show was by having an antenna on your roof. For some reason I still don't understand, often the reception would be better if a human being stood near the TV. Somehow that funneled the TV rays into your box.
As fate would have it, my young body was perfectly formed for this anomaly. The reception would be poor and I would stand near the TV, sometimes leaning slightly forward with arms spread in a launch position, trying to get the perfect reception. So, I normally stood through every TV show. This was the first way I recall adding value to my family and I have very strong arms to this day.
For this reason, and others, I hated television as a child.
I was the oldest of six children so the only programs that aired in our home 24-7 were "Mister Rogers" and "Sesame Street." I spent most of my childhood outdoors simply to get away from "Won't You Be My Neighbor" and that irritating "Count" puppet. When the weather was bad (and it had to be REALLY bad for me to stay inside) I would read books.
TV programming was dictated by a time slot, limited to four channels, and filled with ads. Plus, I had to stand for every program. For this reason, I never had a TV habit. Even as an adult, I preferred to read.
Until Mad Men.
Don Draper changed it all for me
About 10 years ago, I discovered you could buy TV seasons of Mad Men through iTunes. This revolutionized my TV viewing habits because now it could be asynchronous -- I didn't have to watch a show on a certain day and time. Now I could pick my show to fit my schedule. If I recall, a season of Mad Men was $38.
Today, that price seems ridiculous, doesn't it? Streaming TV rapidly evolved and today I can call up hundreds of shows and movies any time I like for a low monthly price.
Can you imagine how Apple felt giving up that $38 and putting it into a streaming mode for free?
These days, I like TV. I watch more TV than I've ever watched in my life because it is on demand, inexpensive, ad-free, and superb. I'll never pay $38 for a single season of a TV show again. Nobody will.
In fact, every year, the television-based content I consume is getting less expensive, more accessible and higher-quality. For example, companies like Apple, Disney and Wal-Mart/MGM are planning to enter the streaming TV game. What will it take for them to compete? Extraordinary content at an even lower price.
The content evolution and you
We can learn a lesson from this content progression.
In the early days of the internet people thought they could still "box-up" their best content and sell it online. But every time somebody tried to do that, a competitor entered with better content at a lower price. Now, everybody has to give away their content for free. And we're spending more and more on quality ... just to give it away for free. In a sense, we are paying people to consume our content.
The same thing has happened in the music industry and we can see it beginning with TV and movies, too. For example, it's no longer good enough for Netflix to merely show movies at a low fixed price, so the company is spending hundreds of millions of dollars on exclusive original programming with box office stars to hold onto to its subscribers.
The lesson for you
I'm assuming you're a marketer who is vitally interested in finding a way to make content work for your business. What can we learn from history?
- To earn attention, you have to continually provide better content at a lower price. A sad but unavoidable fact.
- This means abandoning any idea of charging for your content. By the way, that includes asking for an email address in exchange for your eBook or whitepaper. It's sort of like iTunes coming to grips with that lost $38.
- If you're entering the game late (like Apple or Disney) you'll have to come out with guns blazing. Both of those companies are spending billions on original content.
- The early entrants like Netflix are not standing still. They're doubling down on content quality to raise the entry barriers for others.
My main point is that content marketing does not work today like it did five or six years ago. You might be lucky and find a niche devoid of useful content, but that's getting increasingly rare. Content is no longer a commodity. You can't earn an audience by simply having a blog or YouTube channel.
If you own a content niche, don't stop innovating and pushing the quality higher.
If you're new to the game, the only way to win is to provide a superior experience at a lower cost.
Agree?
I appreciate you and the time you took out of your day to read this! You can find more articles like this from me on the top-rated {grow} blog and while you're there, take a look around and see what else I do at Schaefer Marketing Solutions. For news and insights find me on Twitter at @markwschaefer and to see what I do when I'm not working, follow me on Instagram.
I empower Executive Headteachers to attain OPTIMAL well-being! RENEWED Productivity, Energy and Enthusiasm ?GET OUT YOUR HEAD SPECIALIST?
5 年Totally agree! I too also find myself irked when trying to view an article or some " free content" only to find I need to subscribe to another email list! Giving people the choice to sign up is far more friendlier & genuinely value driven.
VP, Head of Content @ State Street SPDR ETFs | Marketing Strategy
5 年Yes! Reminds me of the series?Tara Hunt?is publishing right now, where she makes the provocative statement that "Content has no value." She's right. It doesn't. Until it does. That is, until the experience of it (whether a one-time event or a drip over time) resonates so deeply with someone that not only do they believe you—they also believe what you believe, trust you, and want to continue a relationship with you as a result. Thanks for sharing.
Empowering Families Affected by Autism: Founder of ASDapp.eguide.to
5 年You are absolutely right. But this isn't something new. The butcher, the baker, and the candle stick maker all offered a free sample. The hidden fee was in the reciprocity the gift created. The idea was, if you like what I have given you for free, then think about buying the whole ham. Free content is everywhere, but there is value in someone sorting through it for us and offering up the best cuts.?
Biotech & Deep Tech B2B Marketing Communications | Fostering innovations in Sustainability, Environment and Climate ??
5 年I like that you compare asking someone for his email address to charging him. More and more people start realizing what they give away by agreeing to share their email (at the least their preciuos time to unsubscribe later on...) I noticed for myself that I'm reluctant to enter this info on the online forms unless the content seems to be REALLY valid for me.
Writes about Marketing, Healthcare, and Technology
5 年Definitely agree. I am surprised at how frustrated I get when people ask for email nowadays to get access to an article. I just bounce back to Google to find the next article in the search results.