Reflecting on lockdown

Reflecting on lockdown

As you walk around our once bustling airport, the impact of the pandemic becomes very clear. Every part that lays still is a stark reminder of the jobs and livelihoods affected. The empty hotels and offices, a reminder of the millions of pounds that are, for now at least, no longer flowing into the local economy.

At the start of 2020, London Luton Airport (LLA) was breaking records with growing passenger numbers and more flights to more destinations. But almost overnight, all of that changed.

A year on since the national lockdown was first implemented, I wanted to take the opportunity to reflect on what has been an extraordinary year for LLA and of course the aviation industry as a whole.

At LLA, passenger numbers in those first few months of lockdown fell by 98%. The silence in the terminal was deafening. The deserted check-in hall, idle luggage carousels and empty shops created an almost post-apocalyptic scene. In my two decades of running airports, nothing could have prepared me for the scale of this crisis.

As you walk around our once bustling airport, the impact of the pandemic becomes very clear. Every part that lays still is a stark reminder of the jobs and livelihoods affected. The empty hotels and offices, a reminder of the millions of pounds that are, for now at least, no longer flowing into the local economy.

But something else has also stood out this year. The sheer dedication and tenacity of my team. Their desire to support their local community has been exemplary from day one with many signing up to volunteer with local organisations – most recently more than a 100 have stepped up to support the vaccination roll out. They’ve helped the NHS set up testing facilities, supported RAF training and of course worked tirelessly to keep passengers safe, with LLA becoming the first UK airport to be awarded an Airport Health Accreditation by Airport Councils International (ACI). I am incredibly proud of everything they have achieved in the face of such adversity.

As CEO there is simply nothing I want more than to see our airport thriving again, so it can continue to support and connect the millions who rely on it. A successful aviation industry is essential to underpin our island nation post Brexit, and to the nation’s economic recovery.

Public Health must and will always come first. The Government’s roadmap out of lockdown means there is hope that travel will resume again soon, and I am confident that the demand for air travel will return along with it. That’s why we’re seeking a risk-based approach to reopening borders. While there may be a challenging period to overcome before we fully recover, I have no doubt that the efforts of everyone in the LLA family will ensure that we do.

 

 

Usue Mendaza Urtiaga

Customer and Passenger Service. Brand Ambassador in AENA. Degree in Management Assistant. Deusto University (Bilbao, 1993-1996). In love with Poetry, Writing (canal-literatura), Fotography (Botanic) and with Jaén.

8 个月

I totally agree. Silence was, in paradox, thunderous. For me, an unbearable atmosphere. An Airport without Passengers was like a tree without a shadow.

回复
Paul Allen

Retired Senior Fire Service Manager at London Luton Airport

3 年

What a year indeed! When the sky’s fell silent and the hum of a once busy aerodrome disapated. The only noise to be heard was our amazing teams stepping up to get stuck in. Ready to look after their Comunity and to make a difference. LLA will come out of this stronger fitter and ready to move forward in a newer brighter future.

Zoe Harris

Community Fundraising Project Lead at East Anglian Air Ambulance

3 年

Fingers crossed I'll be flying from there in October!

Neil Bradford

Head of Communications and Marketing at London Luton Airport

3 年

What a 12 months!

要查看或添加评论,请登录

Alberto Martin的更多文章

  • The road to recovery and other future challenges

    The road to recovery and other future challenges

    Last week I had the pleasure of participating in a panel discussion at the Airport Operators Association (AOA) annual…

    3 条评论
  • Partnering for community success

    Partnering for community success

    Over the past few weeks, London Luton Airport (LLA) has hosted two events that highlight our partnership approach to…

    3 条评论
  • Ready, Set, Travel. A new era for restriction-free flying

    Ready, Set, Travel. A new era for restriction-free flying

    After almost two years of restrictions, this weekend marked a huge milestone for the aviation industry – a…

    3 条评论
  • Taking off again...

    Taking off again...

    After such a challenging period for aviation, we were delighted to host such a successful Jobs Fair at London Luton…

    3 条评论
  • We must act now to support the recovery from coronavirus

    We must act now to support the recovery from coronavirus

    Aviation has always played a crucial role in the UK economy: supporting jobs; facilitating trade; and bringing in…

    11 条评论

社区洞察

其他会员也浏览了