Reduction In Force
I recently witnessed a RIF (Reduction in Force). This isn’t new—the mortgage industry has been a rollercoaster for the past 25 years. I’ve often played an administrative role in closing things out. But this time felt different—in a PTSD sort of way.
A year ago, I was on the other side of it. After nearly two decades with the same company, I found myself displaced, uncertain, and navigating a job search. It was a humbling and challenging time that tested my resilience—but it was also a season of self-discovery. I had spent years as a trainer and onboarding manager, and suddenly, I was training myself in how to offboard. Along the way, I shared my insights in several articles and posts. If you're interested, I invite you to check out those posts—hopefully, they offer some perspective and encouragement.
If you’re in that place now, I get you. It’s a grieving process—there are stages, and you can find yourself in several of them at the same time.
Here are a few reflections from my own journey that might offer some encouragement:
Also, be cautious. When you're vulnerable, you're a target. I encountered scams and bad actors preying on job seekers—if something feels off, trust your instincts. Protect your information and verify opportunities.
After a year in my new position, I’m grateful to feel engaged and valued again. I’m building a new network, making new friends, and finding my footing. I’m finally getting settled in and feeling consciously competent—a milestone that feels hard-earned after such a challenging transition. If you’re in the middle of a job search, I know how hard it can be—but your next chapter is coming, even if you can’t see all the details yet.
And if you know someone who’s been impacted by a layoff, check in on them. A simple message or a quick call can mean more than you realize. No one likes feeling ghosted.
If you’re looking for support or just need someone to talk to, reach out. We’re in this together.
Vice President - Mortgage Operations - Retail Lending Processing Closing Manager at Northway Bank
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