Reduce repetitive administration tasks with Cloudfy’s B2B ecommerce automation
Are you growing quickly and struggling to bring people onboard with the right skills to keep pace? Cloudfy’s B2B ecommerce automation is the answer.
?It’s estimated that up to half of sales order processing can benefit from automation, increasing sales and reducing costs.
Reduce errors and improve efficiency with B2B ecommerce automation
Automation reduces repetitive tasks such as order processing, inventory management, and customer data entry. You’ll have faster and more accurate operations. Rather than recruiting new people to grow your business, your experienced team members can focus on adding value instead.
Ecommerce automation from Cloudfy is tried and tested in many different B2B sectors around the world, including:
Here are just some of the benefits of B2B ecommerce automation:
Personalization. Customer groups can receive tailored product recommendations, promotions and pricing. You can efficiently deliver the most relevant information to all your customers.
Configure Price Quote (CPQ). Are your product configurations complex? A CPQ product builder integrated with your enterprise (ERP) system saves time and effort. Your customers can follow a guided process to specify their requirements and automatically receive accurate quotes.
Order processing. Automated order processing systems handle more orders with greater speed and accuracy. During peak sales periods or when dealing with large B2B orders this helps to scale your operation efficiently.
Inventory management. You can automatically track your inventory levels in near real time with immediate updates every time a product is sold.
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Multichannel integration. All your sales channels can finally work together seamlessly. You can create high quality consistent experiences in store, online, across marketplaces, and on social media.
Marketing. Marketing automation helps segment your audience based on behavior and preferences. You’ll improve targeting, personalization and overall results for your sales funnel.
Conversions. Customers who abandon their purchases at checkout can receive automated reminders to complete their purchases.
?Data-driven decisions. Automatically analyzing huge amounts of data on customer behavior, preferences, and purchase histories provides insights to improve your strategy
Growth. As your business grows, automated systems can adapt to handle increased order volumes, customer enquiries, and inventory updates.
Deliveries. You can simplify time consuming delivery configurations with automatic calculations for minimum order values, free delivery thresholds, and postcode-based charges.
Case study: Relay Global
In 1976 Relay Global started out as wholesalers for specialist paints and coatings for structural fire protection in Ireland and the UK. They are now distributors of quality hardware, homeware, and gardening products around the world. Their catalog includes thousands of items for hardware and DIY stores, home decor merchants, builders, garden centers and convenience stores. To stay competitive and improve their customers’ experiences the company needed to streamline its workflows. In addition, sales reps wanted to sign up new accounts and meet customer needs in the field.
A new Cloudfy customer self-service portal allowed Relay Global to reduce repetitive daily activities like taking orders and sending invoices. The solution included Sage ERP integration to provide product and pricing information including a multi-currency feature. Cloudfy’s sales rep ordering app allows orders to be taken in store and in the field. The sales team can share an up-to-date catalog online, view current inventory in real time and look up product information. When customers logon they can view, print, download and pay their invoices at any time.
Find out how B2B ecommerce automation from Cloudfy can help simplify and scale your operations and save you money. Book a free demonstration today