Mobile Rework Solutions for Tackling OEM's Post-Delivery Quality Challenges

Original Equipment Manufacturers (OEMs) often face a critical challenge that can significantly impact their reputation and bottom line: a high quantity of vehicles discovered with defects after they have already been shipped from the factory. Addressing these issues promptly, efficiently, and to the highest quality standards is paramount to maintaining customer satisfaction, and ensuring that vehicles ship to the next destination on time. This is where redi-Group's specialized traveling OEM rework services come into play, offering a dynamic, and effective solution to this pervasive issue.

Problem: Discovering a large quantity of vehicles with defects post-delivery is a problematic scenario for OEMs. The logistics of rectifying these defects can be incredibly complex, involving significant coordination, and expense, especially when vehicles have reached their next destination miles away from the manufacturing site. Traditional solutions often involve either costly recalls, relocation of vehicles, or localized fixes that may not meet the OEM's stringent quality standards.

redi-Group's Solution: redi-Group has developed a comprehensive traveling rework service designed to address and rectify these challenges head-on. Our service is built around a core team of experienced and qualified professionals, hand-selected from existing redi-Group projects based on their skill set, talent, and work performance. These teams are equipped to travel across the country, bringing their expertise directly to the vehicles current locations, ensuring that all necessary reworks are performed to meet and exceed OEM standards.

Our Comprehensive Services Include:

• Coordinating Onsite Rework Actions: Experienced leadership teammates guide our onsite actions, ensuring that every aspect of the rework process including our teammates are efficiently managed.
• Writing Work Instructions and Training Teams: Our experienced leadership teammates create detailed work instructions and conduct comprehensive training sessions to ensure that all team members are equipped to perform the rework to the highest standards. We develop the best way to do every step of the rework, document the know how, and then teach each teammate on the best techniques for each step which ensures consistent efficiency and quality of all work performed.
• Creating Rework Processes: We develop custom rework processes for each rework project to eliminate bottlenecks, eliminate wasted movements, and build quality best practices along the way which help ensure high efficiency and quality of all work performed.
• Managing OK and NOK Parts: We meticulously manage acceptable and unacceptable parts, ensuring that there is no risk of mix up between good and bad parts during the rework, in addition to securing NOK parts for return shipment to suppliers, and if desired preparing parts for scrapping to ensure they cannot be resold/reused.
• Utilizing Power, Hand, and electronic Tools: Our teams are experienced with all of the necessary tools to perform a wide range of reworks, from minor adjustments to major repairs, including re-flashing campaigns.
• Electronic Documentation and Traceability: We document each vehicle reworked, including VIN information, to provide complete traceability. Our cloud-based tracking system offers real-time data dashboards, reports, and quality checklists to ensure that all rework is completed correctly.
• Quality Sampling and Auditing: Throughout the rework process, we conduct quality sampling and auditing of all rework to guarantee that all rework meets our rigorous standards.

Nationwide Coverage and Travel Coordination: Our experienced traveling rework teams operate nationwide. We handle all people logistics, including booking flights, hotels, rental cars, and coordinating with each destination to ensure that everything is in place onsite. This full service approach with the onsite locations allows us to rework vehicles efficiently and effectively, maintaining all quality standards, saving time, and reducing costs for the OEM.

The redi-Group Advantage: Choosing redi-Group's traveling OEM rework services means partnering with a team dedicated to quality, efficiency, and excellence. Our service not only addresses the immediate need to rectify defects but also serves as a proactive measure to uphold the OEM's reputation, ensuring customer satisfaction and loyalty.

For OEMs looking for a reliable partner to manage the rework of post-delivery vehicle defects, redi-Group stands ready to deliver unparalleled service and results. Let us help you navigate the complexities of vehicle reworks, ensuring that your vehicles meet the highest standards of quality and performance, no matter where they are in the country.

Contact us today to learn more about how we can support your unexpected quality assurance and vehicle rework needs.

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