Redesign Performance Management

#Design A System To Fuel Improvement

This may not surprise you that many companies, realize that current process for evaluating the work of their people-and then training them, promoting them, paying them accordingly is increasingly out of step with their objectives.

The Problem : Not just employees but their managers and even HR departments are by now questioning the conventional wisdom of performance management, including its common reliance on cascading objectives, backward-looking assessments, once-a-year rankings and reviews, and 360-degree-feedback tools.

The Goal : Some companies have ditched the rankings and even annual reviews, but they haven't found better solutions. Deloitte resolved to design a system that would fairly recognize varying performance, have a clear view into performance anytime, and boost performance in the future.

The Solution : A new approach which produces better insight through quarterly or per-project "performance snapshots," and relies on weekly check-ins with managers to keep performance on course.