Redefining Possibility: Sithembiso’s Journey with Capitec

Meet Sithembiso Zuma—better known as Comfat. His story isn’t just about joining a bank; it’s about discovering a workplace that celebrates potential, fuels growth, and redefines what it means to lead inclusively. With over a decade of banking experience, Sithembiso found more than a job at Capitec—he found a home.

The Foundation of Strength

Sithembiso’s early journey was shaped by perseverance. Born with a disability, he couldn’t walk unaided as a child. But with physiotherapy, determination, and support, he learned to walk with crutches. Attending schools tailored for students with disabilities, he not only gained independence but also cultivated resilience and the life skills needed to navigate an inclusive world.

“Those early lessons taught me to see my disability not as a limitation but as a unique strength,” he shares.

A Perfect Match: Capitec’s Inclusive Values

In 2024, Sithembiso joined Capitec as an Account Analyst at the Relationship Suite in Sandton. Drawn to the bank’s values of Simplicity, Affordability, Accessibility, and Personal Experience, he quickly found himself thriving in its dynamic culture.

“Capitec stood out because it doesn’t just accommodate people with disabilities—it empowers us. From accessible facilities to genuine opportunities for growth, Capitec is a place where everyone can belong. It truly owns the disability story”

Capitec’s commitment to inclusivity resonates deeply with Sithembiso, especially in the context of this year’s International Day of Persons with Disabilities theme: ‘Amplifying the leadership of persons with disabilities for an inclusive and sustainable future.’

“It’s a call for a mindset shift—recognizing our leadership potential rather than just ticking boxes.”

From Challenge to Champion

Sithembiso’s Capitec journey has been marked by meaningful contributions and recognition. Within just six months, he earned two awards: Best Support Analyst (June 2024) and Top Analyst (September 2024).

“I strive to put clients first, energize my colleagues, and take ownership of my role. That mindset aligns perfectly with our CEO’s vision and has helped me grow both personally and professionally.”

Beyond his day-to-day role, Sithembiso is inspiring others by sharing his story and shifting perceptions about disabilities.

“Capitec’s training programs, like ‘Rethink Disability,’ go beyond surface-level awareness. They’re about fostering real change in how we see and support people with disabilities.”

A Message of Hope and Opportunity

For Sithembiso, Capitec is more than a workplace—it’s a platform to champion inclusivity, achieve personal milestones, and make a difference. From accessible facilities to opportunities for leadership, Capitec exemplifies what it means to create a truly inclusive environment.

“Capitec isn’t just a great bank; it’s a great place to grow, contribute, and belong.”

Key Takeaways

• Capitec values individuality and empowers every employee to lead with their strengths.
• Inclusivity isn’t just a policy—it’s a practice.
• Growth at Capitec is fuelled by recognition, meaningful opportunities, and a dynamic culture.