May redeFIned

Welcome to redeFIned.

We're back with DBSI's monthly newsletter! The innovation continues with another month filled of expert-driven content that's focused on the future of banking. Here's what we published for you in May:

BLOG ARTICLE

JANICE BOURBON, EXPERIENCE ENGINEER?

Understanding the Universal Associate Model in 5 Minutes or Less

Looking to reduce your costs, elevate your client experience, and increase employee job satisfaction? Say goodbye to cold-sell tactics and bland environments. Your answer to an advisory-based banking method is here: The Universal Associate Model.?

BLOG ARTICLE

ALISA SEMYEKHINA, VP OF DIGITAL CREATIVE

Come to Your Senses: The Impact of Sight, Sound, and Scent on Your Branch?

It's true that traditional marketing is mostly visual. While this is useful, it’s not the only thing that influences a person’s perception; the combination of multiple senses plays an even bigger role. Explore how you can incorporate the 5 senses into your space and how we do it in ours.?

CASE STUDY

Chambers Bank

Chambers Bank is a family-owned community bank with high standards for great customer service and a mission to offer a differentiated, elevated experience. What started with a design-build project evolved into a holistic transformation that included digital signage across every branch, equipment installation, and so much more. The best part? Since our first encounter in 2019, Chambers Bank and DBSI have partnered on every facet of their transformation.

BLOG ARTICLE

ERIN MONDT, MARKETING MANAGER

Mental Health Matters: 5 Tips for Preventing Burnout in Your Branch

As we wrap up mental health awareness month, it's important to keep in mind that burnout is a phenomenon that occurs in any occupation, including banking. Learn how to detect employee burnout and handle it before escalation or prevent it altogether.??

BLOG ARTICLE

AMANDA FARMER, SR. INSTALL & SERV. MGR.

Why Financial Institutions are Investing in ITMS (and Loving Them)?

As self-service solutions gain popularity across industries, financial institutions are investing in interactive teller machines (ITMs) at an increasing rate. Gain insights on why ITMs are trending in the financial industry and how you can get started installing yours.?

VIDEO?

DBSI's Ideation Center Lobby Transformation

As a design-build firm, we always instill our best practices in every project we complete, even in our own space. See our vision come to life in our redefined lobby at our Ideation Center! With our innovation, and a one-of-a-kind mural designed in-house, we've completely transformed our space. See for yourself!?

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