Recruitment and Growth in Mortgages with Gordon Henderson

How can mortgage brokerages maintain their edge, no matter the market?

For Gordon Henderson , Recruitment Director at Mortgage Advice Bureau , it’s all about people, strategy, and technology.

In this edition of NRG Insights, Marcus Nanson sits down with Gordon Henderson, who has spent over 30 years in financial services.

From his early days in life insurance to leading recruitment at MAB, Gordon shares valuable insights into how recruitment, business strategy, and the right technology are essential for growth in mortgages.

If you’re looking for practical advice on recruitment and staying competitive, this episode is for you.

Here's what's coming up...

?? Watch the full video on YouTube or listen to the audio version on Spotify

?? 5 key takeaways from Gordon’s insights on recruitment, business strategy, and market trends

?? Learn why recruitment is essential for driving business growth, even in tough markets

?? Discover how technology is transforming the mortgage industry, but why the human element remains vital

?? Get Gordon’s tips on planning for the future of the mortgage market and what to expect in the next few years

?? Access our free Specialist Lender Salary Guide for 2024

Who is Gordon Henderson?

Gordon Henderson is the Recruitment Director at Mortgage Advice Bureau, with over 30 years of experience in financial services.

Starting his career in life insurance sales, he has held a variety of managerial roles, eventually leading him to head recruitment at MAB.

Known for his focus on aligning people with strategy, Gordon’s expertise is in driving growth through recruitment.

2024 Specialist Lender Salary Guide

Discover the latest salary benchmarks for key roles in specialist lending, from Underwriting to Business Development. Stay competitive and informed with insights into salary ranges, career tips and progression timelines across the UK.

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Recruitment and Growth in Mortgages with Gordon Henderson

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5 Key Takeaways from Gordon Henderson

1. Recruitment is the foundation of business growth. The right people, combined with the right strategy, are the key to scaling. Recruitment is not just about filling roles, it’s about finding individuals who align with the company’s long-term goals.
2. Technology is essential, but people matter more. While technology has revolutionised the mortgage industry, personal relationships and human-driven advice remain irreplaceable. Tech should enhance, not replace, the role of people in brokering.
3. Market lows present opportunities. Despite a cyclical low in the mortgage market, Gordon sees this as a time for innovation. He advises firms to focus on recruitment and investing in technology now, as those who prepare during quieter periods will be best positioned for growth in the years ahead.
4. Plan for the future with strategy, not guesswork. For brokers and business owners, Gordon advises thorough planning and setting clear objectives. Success in mortgages requires a detailed strategy that accounts for market fluctuations and evolving technology.
5. Retention starts with leadership. Keeping a team engaged requires more than financial incentives. Create a culture of trust and transparency to retain top talent and ensure long-term growth.

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