Recruiters Inquire About RPA ROI Metrics – Simple Analysis Is Available When Vetting Candidates

Very pleasurable when a recruiter reaches out to learn more about how to interview a RPA Program Project Manager and seeks to broaden one’s knowledge base with appropriate questions within the vetting process.?Recruiters ask about the benefits of RPA but seldom inquire if the candidate has true knowledge of ROI and how to calculate.?To complete the scenario of the ROI of RPA, the recruiter needs to assess from the potential Program Project Manager an example of what can be included in the RPA ROI calculator:

·??????Number of business processes the RPA BOT will automate,

·??????How many FTE(s) currently work on the task(s),

·??????What % of the FTE(s) daily time is spent on the task,

·??????What is the average fully loaded salary of the FTE(s) performing the task(s),

·??????Estimated cost per BOT implementation,

·??????Estimated Maintenance,

Ultimately, validate that the candidate can compare the before and after the state of improvement.?Understanding a few simple equations can quickly assist the recruiter in determining the RPA manager’s ability to define the following test automation scenarios:

·??????Savings = (time to run a single manual test – time to run the same test in automation) x number of tests x number of test runs

·??????Maintenance Costs = maintenance time for one failed test case x % of failed tests per run x number of test cases x number of test runs

·??????Automated Test Script Development Time = (hourly automation time per test x number of automated test cases) / 8

·??????Automated Test Script Execution Time = (automated test execution time per test x number of automated test cases x period of ROI) / 18

·??????Automated Test Analysis time = (Test analysis time x period of ROI) / 8

Keep in the mind the candidate should know ROI is calculated in “hours” and automated tests “runs” continuously for 24 hours.?The tester likely works an 8 hour shift.?For more accurate assessment, the manager can lower the 24 hours between 18 to 20 to plan for interruptions.?

The above analytical questions can assist the recruiter in more clearly defining the RPA manager’s true credentials.??

Lindsey Johnson, M.A.

Recruiter at John H. Carter Company/ControlWorx, LLC. | Talent Acquisition & Recruitment Expert

3 年

David, this article is highly informative and is easy for recruiters like myself to decipher and apply to my recruiting efforts. Thank you for writing this!

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Michael Garrett

Vice President, Program Manager

3 年

Great insight, working on an RPA project now!

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