Recruit And Retain Through A Commitment To Transparency
GREG MCCLAIN
Cargo Claims Specialist | Cargo Loss Prevention Strategist | Proactive Approach to Claims Management
Truck driving is a crucial part of the American economy, with millions of drivers transporting goods across the country every day. Despite the importance of this job, many truck drivers report feeling a deep distrust towards recruiters and trucking companies. This distrust has been the subject of numerous studies, which aim to understand the reasons behind it.
One of the most common reasons cited by drivers is broken promises. Many drivers report recruiters making false promises about pay, routes, and working conditions. This can lead to disappointment and frustration, as drivers are often counting on these promises to make important life decisions.
Miscommunication is another factor that contributes to distrust. Drivers often feel that recruiters and trucking companies do not clearly communicate important information, leading to confusion and misunderstandings. This can range from changes to delivery schedules to the details of a driver's pay.
Lack of support is another issue that drivers face. Some trucking companies do not provide adequate resources and support, such as adequate maintenance services on the trucks and trailers they are issued. This can leave drivers feeling unsupported and vulnerable, especially when they are on the road for long periods of time.
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Exploitative practices are also a concern among truck drivers. Some trucking companies take advantage of drivers by forcing them to work long hours without adequate pay or benefits. This can lead to a feeling of being taken advantage of and can even result in drivers quitting their jobs.
Poor working conditions are yet another factor that contributes to distrust. Drivers have reported facing dangerous working conditions, such as poorly maintained vehicles and unrealistic delivery schedules. This can lead to feelings of frustration and a lack of job security, as drivers are concerned about their safety on the road.
Addressing these issues as a company while working together to improve the trucking industry as a whole will be crucial in ensuring that drivers feel valued and respected for the important work that they do. One major smear within the industry is the training or lack of such with a company’s recruiting department. A fill the seats mentality has blanketed the trucking industry for decades while a recruit to retain approach would encourage total transparency during the recruitment process and benefit all parties involved in the long haul.