Recordsure Insights: AI tech for financial service provision of ongoing advice services and evidencing
With the FCA shining a spotlight on ongoing advice services, claims management companies have wasted no time actively interacting with clients and logging complaints against wealth management firms.
As businesses navigate this critical period, we explore how the latest AI technology can revolutionise the sector, offering innovative solutions to enhance client experience and streamline operations.
New: Recordsure launches free AI meeting notes
Recordsure's new AI meeting notes feature allows financial services firms to turn their client conversations into compliant, actionable summaries – all achievable 80% faster than traditional manual admin methods allow. This feature is available free of charge to all Recordsure clients.
Recordsure also released open-source AI meeting code for Microsoft Azure OpenAI to everyone, for free, levelling the GenAI meeting notes playing field.
Efficient evidencing: Revolutionise your financial advice compliance with AI
One year after the implementation of the FCA's Consumer Duty, the financial services industry places new emphasis on efficient evidence gathering and advisory reviews.
At the recent AIFA24 conference, the Recordsure team shared valuable insights on this topic, explaining how Recordsure's ReviewAI solution can support businesses in overcoming these challenges whilst delivering positive outcomes for clients.
Motor insurance:?Firms are advised to utilise their data to better demonstrate customer outcomes
The FCA has recently delved into the motor insurance industry and found that many companies are struggling to validate their customer interactions and showcase positive results.
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With the regulator honing in on this issue, now is the ideal time to evaluate your outcomes and implement necessary improvements. Discover the key challenges and learn how to leverage data for impactful insights.
The 2￠ AI summary meeting note: Demystify the new wave of capabilities
In our latest 'Insider's view' article, Kit Ruparel, Chief Technology Officer at Recordsure, delves into the realms of recent AI advancements. The article unravels the complexities of generative AI with a focus on practicalities, limitations, and regulatory considerations.
"We’re here to emphasise the need for us all and the industry to recognise the limitations of GPT-created meeting summaries, be realistic about their utility, and urge adequate and responsible controls to be put in place around their use."
Partner spotlight: TCC
Five key priorities for long-term Consumer Duty success
TCC recently hosted a multi-sector Consumer Duty forum to?review ongoing industry risks and challenges whilst providing the opportunity to benchmark progress against financial service peers. The post-forum evaluation considers the five key themes from the day and examines them in greater detail.