Recognise the need and value of change.

As much as 70% of guests/consumers are frustrated with the level of service they receive from current suppliers especially when it relates to the promise that never materialized. This result in guests/consumers looking at competitors, statistics shows that as many as 85% will begin to do look and do business with competitors.

According to Norman Scarborough (Professor of economics), it costs as much as 5 times more to attract new guests/consumers than it does to keep existing ones. In business, each day is a fresh journey, some say an "Adventure" The time has come when the small business will take the batton and deliver on the promise to the 85% of frustrated businesses, the question must be, will small business have sufficient & variation of product to keep guests/consumers coming back time & time again.

We are living in the age of big industry and the age when giant corporate groups are dictating price and indifferent service. We have reached the time & age that independent vendors/operators will take the obvious, add a generous pinch of the imagination a bucket full of courage stir well, bring to a boil and provide quality service, timeliness dependability, communication and deliver what you asked for & not what you hope for.

“INDAWO” Directly translated from Xhosa means “PLACE” used in different content “INDAWO” may translate into many variations such as #Space, #Area, #Room, & #Destination. It has become clear that in today’s high-end Marketeers & Buyers in South Africa are becoming hesitant when approaching Corporate Groups with caution when making enquiries for conference & events.

Personal service, excellent creative thinking & support when selecting the #Place, #Space, #Area #Room & #Destination is the minimum requirement that makes up this market segment. These are the essentials ingredients that “African Indawo” will deliver to meet the demand of today’s Marketeers & Buyers.

At "African Indawo" we consult and interact with independent selected Managed/Owner operated B&B’s, Guesthouses and Hotels that will form part of the new "50 Outstanding Conference Venues" that will be selected on the merits of forecasting low occupancy periods with specific dates and create special attractive competitive Half & Full day conference packages that include the meeting rooms Food & beverage, presentation equipment, and where necessary accommodation.

We carefully transfer the marketing and conference brief from layman's language & present this in the operational requirement, we select the venue, package & dates that best suit the needs & brief in order to present the cost-saving options with no hidden costs.

Our focus is to assist & advise our clients by creating the groundwork, not adding Value but by "Creating Value" The reward is the opportunity to do more, give more which is why “Africa Indawo” believe that when our client's needs are addressed the changes are they will do business with us. We go the extra mile; “Positive recommendations word of mouth by satisfied clients is the key to our success”

When individual operators feel they make a difference, they will bring vigour enthusiasm to their tasks and the results will be mutually reinforcing, you have to make them feel they are making a difference. If you had to sum up in one word the quality that makes a good company it would be decisiveness. 

You can have and use the fanciest computers, with the latest charts and numbers in the world, you can gather all the information, but in the end, you have to bring it all together and  " Deliver on the promise"