The reasons behind the continued demand for Ericsson and Aastra equipment

Where cloud-based solutions and cutting-edge features dominate the headlines, it's easy to assume that legacy PBX systems like Ericsson and Aastra are destined for the dustbin. However, despite the rise of Mitel and other modern brands, Ericsson and Aastra continue to run in businesses across the globe, proving their enduring value.

Why the Staying Power?

But what exactly is it about these aging workhorses that keeps them relevant in the face of flashier options? Let's investigate the reasons behind the continued demand for Ericsson and Aastra equipment:

1. Rock-Solid Reliability:

These systems are built like tanks. Ericsson and Aastra hardware is renowned for its robustness and stability, having weathered years of heavy use with minimal downtime. Unlike some cloud-based solutions prone to outages and service disruptions, these on-premise systems offer a sense of unwavering dependability, particularly for mission-critical communications.

2. Feature-Rich Enough for Many:

While not boasting the latest AI-powers, call routing or video conferencing bells and whistles, Ericsson and Aastra hardware offers a surprisingly comprehensive suite of features for most business needs. Call forwarding, voicemail, auto attendants, conferencing – the essentials are all there, often accompanied by functionalities like call recording and extension mobility that cater to a range of communication styles.

3. Lower Total Cost of Ownership:

Unlike subscription-based cloud solutions, owning an Ericsson or Aastra system translates to predictable costs. While the initial investment might be higher, businesses avoid ongoing monthly fees and can leverage existing phone lines and infrastructure. This can be particularly appealing for smaller companies or those with budget constraints.

4. Unmatched Customisation:

These legacy systems offer a high degree of customisation, allowing businesses to tailor the communication experience to their specific needs. From programming call routing rules to setting up custom greetings and voicemail prompts, the control lies in the hands of the IT team, enabling a truly bespoke communication setup.

5. The Familiarity Factor:

For businesses with employees accustomed to Ericsson or Aastra systems and phones, the user interface and functionality feel comfortable and intuitive. Training new staff is a breeze, and productivity isn't hampered by the need to learn an entirely new platform. This ease of use can be a significant advantage, especially for companies with high employee turnover or limited IT resources.

Since Aastra merged with Mitel in 2014, the value of Ericsson and Aastra hardware has not been in decline. Mitel offers feature-rich, cloud-based solutions that cater to modern communication needs. However, for businesses already invested in Ericsson or Aastra, or those seeking a reliable, cost-effective on-premise solution, these legacy systems remain a compelling choice.

Ericsson and Aastra may not be the latest and greatest telecoms tech on the planet, but their continued relevance in the Mitel era speaks volumes about their inherent value. Their rock-solid reliability, feature-richness, affordability, and customisability make them a viable option for many businesses, proving that sometimes, tried-and-true technology just can't be beaten.

MF Communications Ltd hold stock of BP128i, BP50, BP250, MD110 and MX-One system spares and hardware, not to mention desk phones in high demand from the DBC4 series, both digital and IP.

Contact Adam Parker , Gary Finch or James Donovan to request your quote for Ericsson and Aastra hardware.

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