The Real Talent Gap: It's Not About Finding People, It's About Leadership
Raj Polanki NACD.DC
CIO | Digital Transformation Leader | Board Member | Forbes Council Member | DEI Leader | Author | Speaker
In today's rapidly evolving digital landscape, organizations often lament the scarcity of tech talent. The narrative goes: "We can't find the right people with the right skills to drive our digital transformation." But is the talent gap truly about a lack of skilled individuals, or is it a reflection of a leadership gap?
We argue that the real challenge lies in leadership's creativity and resourcefulness in cultivating and leveraging talent, both within and outside the organization. A recent study by Deloitte revealed that 72% of executives believe their organizations are struggling to adapt to the digital age due to a lack of digital leadership skills. This statistic underscores the critical role leaders play in navigating the complexities of digital transformation.
The truth is, many organizations already possess a wealth of untapped talent. It's the leader's responsibility to create an environment where this talent can flourish. As Satya Nadella, CEO of Microsoft, aptly puts it, "Leaders create clarity by helping everyone understand the strategy and how their work contributes to it."
Unlocking Internal Potential
·? Foster a Learning Culture: Encourage continuous learning and development. Provide opportunities for employees to upskill and reskill, whether through formal training programs, mentorship, or on-the-job experiences. According to a LinkedIn Learning report, 94% of employees would stay at a company longer if it invested in their learning and development. ?
·? Identify and Empower "Hungry" Talent: Recognize individuals who are eager to learn and grow. Give them challenging assignments, stretch goals, and the autonomy to experiment and innovate. As Jack Welch, former CEO of General Electric, once said, "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." ?
·? Push Boundaries: Don't be afraid to push your team beyond their comfort zones. Encourage them to take risks, embrace new technologies, and challenge the status quo. Remember the words of Sheryl Sandberg, COO of Facebook, "If you're offered a seat on a rocket ship, don't ask what seat! Just get on."
·? Create Cross-Functional Teams: Break down silos and encourage collaboration between different departments. This can lead to new ideas and innovative solutions.
·? Recognize and Reward Innovation: Celebrate successes, both big and small. This will create a positive feedback loop and encourage further innovation.
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Leveraging External Resources
While nurturing internal talent is crucial, leaders should also be open to tapping into the vast pool of external resources available.
·? Partner with Startups and Universities: Collaborate with startups and universities to gain access to fresh perspectives, cutting-edge research, and emerging talent. A study by Accenture found that 84% of companies believe that collaborating with startups is essential for innovation.
·? Engage with Vendors and Providers: Leverage the expertise of technology vendors and service providers to accelerate your digital transformation initiatives.
·? Embrace the Gig Economy: Tap into the growing pool of freelance and contract workers to access specialized skills and expertise on demand. Upwork estimates that 59 million Americans freelanced in 2022, representing 39% of the U.S. workforce.
·? Participate in Industry Events and Hackathons: These events provide opportunities to network with experts, learn about new technologies, and potentially discover new talent.
·? Open Innovation: Invite external stakeholders, such as customers or partners, to contribute ideas and solutions.
The digital age demands a shift in mindset. It's not just about finding the right people; it's about creating the right environment and leveraging all available resources to drive innovation and growth.
As digital leaders, we have the power to unlock the full potential of our teams and organizations. By fostering a culture of learning, empowering our people, and embracing external collaboration, we can overcome the perceived talent gap and achieve extraordinary results.
Remember: The true talent lies not just in the individuals we hire, but in the leadership we provide.
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