REAL RESULTS Member Story of the Day - Warranty:
Brian Hannay - LegalShield
Legal Service and Identity Theft at LegalShield, Independent Associate
"We had bought a new Couch and decided to get the $89 stain protection warranty because we had 3 young kids at home. One day my daughter dropped her PB&J on the couch and it left a stain, so we called the company and they sent out a technician. When he got there, he said that if he were to remove the stain, it would change the color of the couch in that one spot and that we should call the company back and request a new couch. So, when we called the company, they said, 'OH! we didn't realize it was PB&J, and that's not covered.' We hung up and immediately called our LegalShield provider law firm. They took a look at our warranty and then wrote a letter on our behalf. Not even a week later, we got a new couch and an apology letter from the company for the inconvenience. And as an added bonus, when the company dropped off the new couch, they delivery guys said they couldn't take the old one, so we got to keep that couch too!! So, we got two couches for the price of an $89 warranty! Something I would have swept under the rug like every other American if I hadn't had the power of LegalShield!"