Real and Practical Ways to Encourage Speaking Up at Work

Real and Practical Ways to Encourage Speaking Up at Work

In today’s workplace, creating an environment where employees feel empowered to speak up is not just a cultural goal—it’s essential for innovation, problem-solving, and productivity. When employees feel free to share ideas, concerns, and feedback, organizations benefit from increased creativity, improved problem-solving, and stronger collaboration. But fostering this environment of open communication requires more than just vague promises of psychological safety or relying on outdated tools like suggestion boxes.?

While psychological safety—the belief that you won’t be punished or humiliated for speaking up—remains critical, building such a culture doesn’t happen overnight. It requires intentional action, systems to support transparency, and a shared responsibility to create trust. Here are several real-world strategies, backed by data, to help people speak up at work, making the workplace healthier, more transparent, and ultimately more successful.


1. Lead by Example: Model Healthy, Assertive Communication?

Employees take cues from their leaders when determining whether it’s safe to speak up. Leaders who model open communication by sharing their thoughts, acknowledging their own mistakes, and being transparent about decisions foster a more open and collaborative workplace. Google's Project Aristotle, a study on team effectiveness, identified psychological safety as the most important factor in high-performing teams. When leaders set the tone by being open and approachable, employees feel more comfortable sharing their ideas and concerns.?

Companies with transparent leadership see significant benefits. For example, the Harvard Business Review reports that when leaders regularly model open communication, employee engagement increases by 55%, and productivity improves by 31%.

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Actionable Tip: ?

Leaders should frequently ask for feedback in meetings, with questions like, "What might we be missing?" or "Who has a different perspective on this?" This creates an environment where every voice is invited, valued, and considered.


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2. Create Clear Channels for Direct Feedback?

Relying on passive tools like anonymous suggestion boxes or annual feedback surveys doesn’t foster the transparency needed to build trust. Employees need real-time, continuous feedback loops where their voices are heard and their contributions make an immediate impact. Studies show that companies that implement frequent feedback processes (at least monthly) see improvements in both productivity and profitability.?

Gallup found that companies with regular feedback mechanisms experience a 12% increase in productivity and are 27% more profitable than those that rely on annual feedback alone.

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Actionable Tip: ?

Establish recurring "open forum" meetings where employees can share thoughts and feedback in real-time. Implement internal communication tools where employees can provide immediate feedback directly to leadership or management.

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3. Normalize "Failure" as a Part of the Learning Process?

One of the biggest barriers to speaking up is the fear of failure or criticism. Employees are often afraid to voice their opinions because they worry about being wrong or making mistakes. However, it’s essential to normalize failure as part of the learning process. This shift in mindset helps employees feel safe sharing ideas without fear of repercussions.?

A study by Amy Edmondson, a pioneer in psychological safety, found that teams that openly discuss failures and learn from them are 20% more likely to innovate successfully compared to those that avoid discussing mistakes.

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Actionable Tip: ?

Incorporate a “lessons learned” section in team meetings or project reviews where both successes and failures are openly discussed. Emphasize the value of learning from mistakes and reinforce that the act of speaking up—even when things don’t go as planned—is valuable.



4. Empower Middle Management to Foster Open Dialogue?

Middle managers play a key role in encouraging or discouraging open communication. Since they interact most closely with employees, their ability to facilitate healthy dialogue is critical. However, many managers aren’t trained to foster open communication or to handle difficult conversations.?

According to a McKinsey report, organizations where middle managers are trained to encourage feedback see 35% higher employee engagement and 22% higher retention rates.

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Actionable Tip: ?

Train middle managers in active listening and feedback techniques, helping them create environments where employees feel heard. Regular one-on-one meetings with team members are also crucial for providing safe spaces where employees can share their concerns privately.


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5. Implement Systems that Reinforce Psychological Safety?

Building psychological safety is about more than just conversations; organizations need tangible systems that protect employees when they speak up. This includes clear policies for how feedback and concerns are handled and ensures that those who raise issues aren’t penalized for doing so.?

A study by Deloitte found that companies with clear whistleblower protections and systems for transparency have 30% lower turnover rates and are 1.4 times more likely to be profitable than those without such systems.

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Actionable Tip: ?

Develop clear policies that outline how feedback and complaints are handled, ensuring employees know they’re protected when they speak up. Consider creating peer advocate roles, where employees can anonymously raise concerns through a trusted intermediary if they feel uncomfortable doing so directly.

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6. Celebrate Speaking Up – Publicly Acknowledge Contributions?

One of the most effective ways to encourage more people to speak up is to celebrate and recognize those who do. Employees need to know that their input, whether it’s an innovative idea or a constructive concern, is valued. Public recognition reinforces the importance of contributing, regardless of the outcome.?

According to WorkHuman’s Global Employee Survey, 79% of employees who are regularly recognized for their contributions feel more engaged. Companies with a culture of recognition also see a 14% increase in productivity.

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Actionable Tip: ?

Make a habit of publicly acknowledging employees who speak up during meetings or in internal communications. Whether their idea is implemented or not, the recognition should focus on the courage and initiative they showed in contributing.

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7. Encourage Peer-to-Peer Feedback and Support?

Creating a culture where employees feel comfortable giving and receiving feedback from each other, not just from management, can break down communication barriers and build trust across the team. Peer-to-peer feedback fosters a sense of camaraderie and mutual support that enhances collaboration.?

Zenger Folkman found that teams that engage in regular peer feedback report 34% higher team performance and experience 23% less conflict than those that don’t.

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Actionable Tip: ?

Establish peer feedback sessions or informal groups where employees can share their thoughts and support one another. These sessions can be especially helpful in cross-functional teams, creating opportunities for collaboration outside of traditional management hierarchies.

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8. Foster a Growth Mindset Over a Fixed Mindset?

Encouraging a growth mindset—the belief that skills and intelligence can be developed through effort and learning—helps employees feel more comfortable taking risks and speaking up. In a fixed mindset culture, people believe their capabilities are static, which discourages experimentation and communication.?

Research by Stanford University’s Carol Dweck shows that organizations that foster a growth mindset see 49% more innovative behavior from their employees and experience 65% lower turnover.

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Actionable Tip: ?

Train employees and managers on growth mindset principles, emphasizing learning and development over immediate success. Celebrate both the effort and the process of solving problems, rather than focusing solely on the outcomes.

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Conclusion?

Fostering a workplace culture where employees feel empowered to speak up is not a passive process. It requires active, ongoing efforts to build systems that encourage open communication and psychological safety. Backed by real-world data, it’s clear that organizations that prioritize open dialogue and transparent feedback see higher levels of engagement, innovation, and performance.?

By implementing structured feedback systems, training managers, and creating opportunities for peer feedback and recognition, companies can create a workplace where everyone feels safe and encouraged to share their voice. Instead of waiting for psychological safety to naturally develop, each individual must contribute to building that culture—starting with the simple but powerful act of speaking up.

Allison Lovinggood, MBA

Empowering leaders to build a lasting legacy. One strategic step at a time.

6 个月

Great article Michaela Adams ....

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