Read How Improved Employee Engagement Benefits Claim Outcomes

Many workers’ compensation professionals promote  “advocacy-based” claim management – and risk managers intuitively understand the benefits of an employee centered approach to claims resolution.  Yet what does it look like in practice?  The devil is always in the details.  Recent GB research provides one answer, zeroing in on enhanced employee engagement as a critical factor in improving WC claim outcomes. 

Link to GB research note -

https://gallagherbassett.com/whats-new/thoughts-trends/

In our research note, we quantify the improvements possible with better employee engagement, and suggest specific tactics to consider.  With less than 40% of companies studied using these tactics, there is a lot of potential for more companies to test and learn what works best for their employees and their businesses.  Let us know what you think, and how we can help your company improve employee engagement and performance of your workers’ compensation programs.