Re-ignite employee's hopes and dreams with Emotional AI in 2025

We all know the workplace is changing by the minute. Technology has made it easier to measure productivity, track progress, streamline operations, etc, etc, blah, blah.?

The problem is, that it’s also highlighted an uncomfortable truth: traditional tools often fail to deal with the emotional and psychological drivers of performance. As hybrid and remote work become the norm and stress levels in the workforce are going through the roof, businesses are facing a massive challenge. How do they make sure their people aren’t just productive but also engaged, motivated, and emotionally supported

High Costs of Disengagement?

A staggering 85% of employees worldwide are not engaged at work, according to Gallup, costing businesses trillions in lost productivity. Employee disengagement isn't just a matter of indifference; it’s often a sign of emotional misalignment. Things like unacknowledged stress, poor emotional connections with colleagues or leaders and little understanding of individual work rhythms all cause reduced output. Organisations have traditionally turned to surveys or performance reviews to monitor engagement levels, but these approaches are retrospective at best and often miss important emotional cues (assuming they’ve been completed honestly in the first place!). This reactive approach doesn’t work anymore.

Finding the balance between Productivity and Well-being

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It’s a complex workplace dynamic these days. While productivity tools like Asana and Slack help streamline tasks, they can’t address the emotional health of employees - a critical factor in good performance. A report from Deloitte found that 77% of employees experience burnout, yet most companies lack the tools to address this in real time.

Most current methods haven’t a clue about the daily emotional ebbs and flows that affect work performance. The challenge is clear: to foster sustainable productivity, organisations must invest in tools that understand and respond to employees' emotional states.

Emotional AI is Shaping Workplaces

Meaningful AI is starting to change how companies deal with employee well-being. For instance, Cogito has developed tools that detect stress and emotional shifts in customer service representatives by analysing their tone of voice. Microsoft Viva Insights integrates productivity data with well-being recommendations, providing managers with actionable insights. Platforms like Humu nudge managers and employees toward emotionally intelligent behaviours through behavioural science and data-driven insights.

These innovations are paving the way for emotionally intelligent workplaces, but they also come with limitations. Many tools focus on limited metrics or operate in silos, focusing on symptoms rather than causes. Real emotional intelligence requires understanding the nuances of individual emotions, predicting their impact on performance, and providing proactive support. This is what we are doing at Beam.

From Insights to Intelligent Impact

Beam's emotional AI is smart. It uses its proprietary technology to map emotional patterns and identify triggers that impact productivity. Its Patterns functionality analyses emotional, behavioural, and environmental data to create a comprehensive emotional profile for each user. With this information, it can predict stress points and recommend tailored support that helps improve both individual and team performance.

Redefining Productivity Through Emotional AI

We believe the future of workplace productivity lies in integrating emotional intelligence and advanced technology. By understanding and addressing the emotional needs of employees, organisations can unlock new levels of performance, engagement, and satisfaction. Beam is leading this transformation, offering a proactive, personalised approach to workplace well-being. Contact Beam today to explore how emotional AI can help drive your organisation’s success.