RDG News | 2024 March

RDG News | 2024 March

Latest Consumer Loyalty Whitepaper

Did you know that 2/3 of Australians are influenced by customer loyalty programs? Want to learn how to make your customer loyalty program more effective?

This proprietary study, led by our Head of Consumer Insights, Anastasia Lloyd-Wallis, in partnership with Pureprofile, draws upon responses from over 1,000 Australian shoppers. It is dedicated to analysing the current trends in consumer loyalty for 2024, aiming to help Australian retailers better understand their customers and enhance business performance.

DOWNLOAD NOW


Join Us for Our Awards Luncheon

We are pleased to announce that tickets for the Australian Retail Innovators event are now on sale! Don't miss your chance to attend the most prestigious and influential retail event in Australia.

This event will be held on April 16th in Gold Coast, from 11 AM to 2 PM AEST. Join us for the day to learn about the latest trends in retail and to network with your exceptional peers in the industry.

REGISTER NOW


Unlocking Growth: The RDG Academy's Brand-Driven Success Story

Join the Retail Doctor Academy in celebrating Amber Tiles' journey! Our bespoke training program, under CEO Peter Sinodinos's leadership, drove remarkable double-digit growth. By aligning their brand essence with our retail knowledge, we crafted solutions that surpassed norms. Partner with us to unlock your brand's potential and experience transformative results.

Explore how our custom solutions can drive your business to new heights! Contact us at [email protected] or dial?+61 2 9460 2882.

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Essential?Content.

Check out our blog covering exclusive retail content on current trends, insights and hot topics. Discover our upcoming industry events here .


AI's Future: Hype or Humanity?

Podcast

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers:


  • The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential.
  • A comprehensive analysis of dystopian versus utopian views on AI, and its broader implications for humanity and the retail sector.
  • The enduring significance of human connection in an increasingly digital world, and how AI can enhance rather than replace these fundamental interactions.
  • Insightful perspectives on the future of work, the creative possibilities unleashed by AI, and the transformation of consumer experiences in retail.


We hope you enjoy this session! LISTEN NOW


How to Grow Consumer Loyalty

Blog

We're excited to present our latest blog insight, which unveils key findings from our recent proprietary research on customer loyalty. This blog offers valuable tips and strategies on how to cultivate organic customer growth and enhance the effectiveness of your customer loyalty programs.

For an in-depth exploration of Consumer Insights and how they can revolutionise your retail strategy, we invite you to book a meeting with Anastasia at [email protected] or contact us at?+61 2 9460 2882?for further discussion. READ NOW


Learn From the Best of the Best

We understand what makes retailers and brands successful.

Our CEO, Brian Walker, is among the Top 50 Global Retail Influencers, with over a decade of retail expertise. He is a professional in providing insights into the Future of Retail and much more.

Our COO and Head of Insights, Anastasia Lloyd-Wallis, is a highly praised speaker regarding understanding consumer insights. She is dedicated to cutting-edge consumer research with her hands-on experience, unveiling the latest consumer insights outcomes to the audience.

If you're looking for inspirational and engaging retail keynote speakers, download Anastasia and Brian's speaker packs below or email [email protected] or call +61 2 9460 2882 to book today.


In the Media.

In March, our COO and Head of Consumer Insights, Anastasia Lloyd-Wallis, was interviewed by 9News. She unveiled her research and insights into the current status of Australian loyalty programs. Our Retail Doctor Group Insights team, in partnership with Pureprofile, surveyed over 1,000 consumers and discovered an 18% increase in loyalty program usage over the last year.

For retail commentary from our experts, email [email protected] or call us on +61 2 9460 2882.


What We're?Discussing.

Read the Trending Topics Our Team of Experts are Talking about on LinkedIn

Brian Walker CEO LinkedIn Top Voice NED

Anastasia Lloyd Wallis Head of Insights & COO

Follow RDG's LinkedIn page, your barometer covering all current trending retail topics and news.


RDG?TV.

Subscribe to our YouTube channel for webinar recordings and insightful retail content.

Click on the images to watch the videos!


Vital?Statistics.

Australian Bureau of Statistics

The seasonally adjusted estimate rose 1.1% compared with January?2023 and rose 1.1% on a month-on-month basis.The following industries changed in trend terms in December 2023 from the previous month:Food retailing -0.1%, Household goods retailing 2.3%, Cafes restaurants and takeaway food services 1.3%, Clothing, footwear and personal accessory retailing 2.4%, Department stores 1.7%, and Other retailing 1.7%.The following states and territories changed in trend terms in January?2024:NSW 0.8%, VIC 1.4%, QLD 0.9%, ACT 1.3%, NT 1.0%, TAS 1.3%, SA 1.7%, WA 0.7%.


As Australasia’s most awarded retail advisory and consultancy firm for over 18?years, we leverage our proven methodologies to guide you to achieving your business goals. Interested in building your business fitness? Get in touch with the retail experts to build your insights driving performance roadmap by calling us on?+61 2 9460 2882?or email [email protected] .

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