rater8's November Buzz Newsletter

?? Wait, So You're Still Doing Pizza Parties??

In healthcare, long hours and constant pressure can turn smiles into sighs — especially with the holidays around the corner.

Ortho Central’s Heather Kuklinski, MA, MHS, PT, PA-C knows it takes more than free pizza and “Hang in There” posters to keep spirits up during the busiest time of the year.

Her playbook? Personalized engagement, upbeat leadership (think high fives and good vibes), and tackling negativity head-on.

“Innately, people feel better when you are positive — you’re giving high fives, you’re giving the energy,” she says. “That’s who I want to be as a leader.?I want to give energy; I don’t want to drain it.”

TL;DR

• No One-Size-Fits-All: Because not everyone’s a pizza-party person.
• Positive Leadership: Bring energy, not eye rolls.
• Nip Negativity: Don’t let one bad apple spoil the whole bunch.

If you're ready to breathe new life into your workplace culture — especially with the holidays fast approaching — check out the full article on the rater8 blog .

?? Reputation Rx

Why a Positive Employer Brand = Better Retention

Your employer brand isn't just another box to check — it's your lifeline to keeping talented staff from sprinting out the door (or even considering it).?

Here’s why your employer brand deserves the white-glove treatment:?

• Retention Power: Hospitals and practices with stellar employer reputations see up to 28% less turnover. That's fewer exit interviews and more high-fives in the break room.
• Budget-Friendly Hiring: A solid employer brand can trim your recruitment budget by up to 50%. That means more funds for what truly matters — like that long-awaited coffee machine upgrade.
• Job Seeker Magnet: About 75% of job seekers won’t even consider applying without checking out your reputation first.

Sources: Red Caffeine & Human Smart ?

???Tis the Season to Promote Your Practice

With the holidays approaching faster than a last-minute shopping spree, it's the perfect time to boost your practice's visibility without going full Grinch.

Here's how you can promote your medical practice like a pro, minus the seasonal chaos:

• Deck the Halls (and Your Online Listings): Make sure your Google listings look as festive as your waiting room. Update those hours, and share your holiday specials.
• Give the Gift of Communication: From email blasts to social media posts, let your patients know you’re ready for the season!?
• Don't Let Your Reputation Hibernate: During the holiday hustle, it’s easy to forget about reviews, but a little love from your patients can make a big impact. Encourage patient feedback to keep those 5-star reviews shining bright all season long.

???Peer Perspectives: What Top Practices Are Doing Right

• Age isn't just a number when it comes to patient preferences! In this article, Scoville Patty from Major Hospital/Major Health Partners breaks down how each generation tackles healthcare — some are all about online portals, while others prefer a good old-fashioned office visit. READ: Demystifying Generational Patient Preferences
• Get the inside scoop on boosting patient satisfaction from the get-go, with expert tips from Vanessa M. , Primary Care Operations Manager at Vanguard Medical Group Primary Care . Your waiting room (and patients) will thank you. READ: Perfecting the Check-In Experience

?? Coming Soon

In an upcoming episode of Tidal Health Group 's podcast, Health Impressions, host Bryan Cush, MS , sits down with rater8's Founder & CEO Evan Steele , to discuss how glowing patient reviews, optimized Google Business Profiles, and smart SEO strategies can establish your practice as a trusted authority and make you the top choice in your community.

Stay tuned!

Get in Touch

Have a question or want to learn more about rater8? We want to hear from you! Drop us an email at [email protected] ! ??