rater8's February Buzz Newsletter

?? New Report: How Patients Choose Providers in 2025

When did you last choose a restaurant, hotel, or service without checking their online reviews?

This is exactly how today's patients are choosing their doctors, with 84% turning to reviews to help drive their healthcare decisions.

But here’s the catch: while patients heavily rely on reviews, most aren't leaving them.

rater8's 2025 report, "How Patients Choose Their Doctors", reveals how 1,000+ U.S. adults rely on online search and reviews when making healthcare decisions.?

Key insights from the report include:?

• Online reviews are pivotal – 61% of patients now prioritize online reviews over referrals from friends and family members.
• Asking patients for reviews works?–?74% of patients are at least somewhat likely to leave a review when prompted by their provider.
• Review responses matter?– 45% of patients value providers who respond to reviews, both positive and negative.

Click here to access the FREE REPORT and learn how today's patients are making care decisions, and find how you can stay ahead in 2025.

?? It's Awards Season!

rater8 is proud to recognize the winners of the 2024 Practice Excellence Awards and introduce the inaugural Certified GR8 Healthcare Organization Awards!

These awards honor the top-performing healthcare organizations and providers who have demonstrated an unwavering commitment to patient satisfaction.

Practice Excellence Awards: Recognizing the highest-rated practices, doctors, advanced practitioners, and office staff.

Certified GR8 Healthcare Organization Awards: Celebrating the top 10% of healthcare organizations delivering outstanding patient experiences in major metro areas.

Specialty Spotlight: Recognizing the #1-rated large groups in five surprise specialties.

Visit the rater8 blog to see the full list of winners!

?? Register Now: Beyond the EHR – How Reputation Drives Growth in LTPAC

In long-term post-acute care (LTPAC), delivering great care is just the beginning. To truly grow, providers need something just as critical — a strong reputation.

On Thursday, February 27th at 3:00 PM ET, join ChartPath and rater8 for an exclusive webinar where we’ll explore how LTPAC providers can leverage patient feedback, online reviews, and strategic partnerships to stand out in a competitive market.

What you’ll learn:

• The impact of online reputation on patient trust and practice growth
• How EHR + RCM + Reputation Management create a winning formula
• Actionable strategies to enhance online visibility, patient retention, and referrals
• Future trends in healthcare reputation management

Register now!

??New Podcast Alert: Mastering Healthcare Reputation Management with rater8 and OrthoArizona

In the latest episode of the Ignite podcast, Evan Steele , Founder and CEO of rater8, and Torin D. , Growth & Strategy Manager of OrthoArizona , join Cardinal Digital Marketing ’s CEO, Alex Membrillo , to discuss the power of review management and online reputation in shaping patient acquisition and provider recruitment.

Learn how evolving consumer expectations, local search trends, and digital-first experiences are redefining healthcare marketing in 2025.

Check out the full episode here.

?? Get in Touch

Have a question or want to learn more about rater8? We want to hear from you! Send us an email at [email protected]! ??