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How Accenture Develops Talent

Accenture spent more than $840 Million in employee learning and professional development in 2015. Training has never…

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The Era of Slack Bots: Connecting the SaaS Ecosystem

Slack makes work more enjoyable. It’s beautiful.

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5 Ways to Improve Employee Onboarding

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Thoughts from a Chief Learning Officer on Career Development: Think of Yourself as an App

Gartner predicts that one-third of jobs will be replaced by software, robots, and smart machines by 2025. These will…

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An "Uber-Moment" in Banking?

The Great Banking Migration to Modern Technologies Did you know that Goldman Sachs employs more developers & engineers…

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How Sales Pitches Can Kill Customer Experiences: Research from MIT's Media Lab

Your sales pitch could be hurting your customer’s engagement and experience. No, really, take a look at the chart above.

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Time to Value - How long do your customers have to wait?

Customer Acquisition Cost, Life Time Value, Churn, MRR, ARR, NPS, Response Times (customer support), Retention, and…

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Next Wave of A.I. Startups. Atomwise Reduces Ebola Infectivity.

The first time I talked to Amy, I wondered “how in the world does this guy afford a personal assistant.” It wasn’t…

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Outlearn to Outsmart Competition

Learning as a Competitive Advantage Imagine if your team was learning faster than your competition. Adapting.

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15 Critical Questions for Selling at a Startup

First, a little background here and where these questions originated… In late 2008, I became the first quota carrying…

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