Rapid Phone Center Partners with Creatio to Enhance Customer Satisfaction & Retention by Empowering Teams with Creatio’s Top-notch No-code Platform

California — 9/15/2023 – Rapid Phone Center is delighted to announce its partnership with Creatio, a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. With this new partnership,? Rapid Phone Center aims to provide a seamless and integrated solution for customer service and communication across multiple channels and platforms.

Rapid Phone Center offers professional and experienced call center agents who can handle inbound and outbound calls, chat, email, and social media interactions. We can also integrate our call center system with Creatio, which allows users to access and update customer data in real-time, track and measure performance, and optimize strategies.

"We are delighted to join forces with Creatio to leverage the power of our professional call center services with their no-code-powered CRM platform. By integrating our call center services with their CRM software, we can offer a complete solution that can automate and optimize business processes and workflows across multiple channels and platforms," said Frederick Leal, Partnerships Management at Rapid Phone Center.

Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals, and marketplace add-ons. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals.??

“Creatio's partnership with Rapid Phone Center represents more than just a merger of capabilities; it's a fusion of vision and innovation. Our shared commitment to harnessing the power of no-code solutions and exceptional call center services is a testament to our pursuit of excellence. ,” said Alex Donchuk, Senior Vice President, Global Channels at Creatio.?

About Rapid Phone Center

Rapid Phone Center is committed to growing businesses through world-class contact center services. Our agents are motivated to bring you and your customers exceptional customer service at all times. We assure you of this by giving our agents intensive training and continuous development on proper communication, encouragement, and engagement.

About Creatio?

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio’s DNA.

For more?information, please visit?https://rapidphonecenter.com/contact-us/