We’re incredibly proud of what we’ve accomplished in 10+ years helping our partners across the world reimagine their sales productivity and so excited to now, with Myagi’s brand training expertise, offer the most complete and dynamic Sales Force Experience (SFX) on the market.?
As if that weren’t enough, we revealed an industry-disrupting AI-enabled Chat Agent at this year’s #DSU. The audience was blown away by the possibilities of this technology to empower sales forces with greater autonomy to grow their business. If you missed this year’s event, sign-up to see the AI Chat Agent for consultants here. Happy reading!?
- Rallyware has acquired Myagi to help companies generate new revenue sources with the most complete and dynamic sales force enablement solution on the market.?
- This partnership will enable enterprises to cut technology stack and training costs, consolidating internal communications with sales reps, ongoing training content, and brand-to-seller communications within one platform.
- This acquisition marks a significant expansion of Rallyware’s footprint in the sales force market beyond individual industries (DS, Retail) to channels (Brands, Wholesalers, Retailers).?
- This expansion allows partners unprecedented benefits in data and knowledge optimization, making it possible to scale the network effects of training and sales enablement across channels.?
- The AI Chat Agent is a breakthrough in field Performance Enablement technology that makes it possible for every member of a sales force to become a selling powerhouse from day one.
- Like a personal assistant, the AI Chat Agent is always available to support the seller, taking the guesswork away from the process of sales growth, and bringing the Sales Force Experience (SFX) firmly into the age of AI.?
- The Chat Agent’s semantic capabilities, along with years of performance enablement data, help it determine the context of the query to reply with the relevant content nearly instantly, with speed, accuracy, and efficiency unmatched by a live representative.
- Rallyware harnesses the context and substance of the user’s ad hoc requests to automatically project the most powerful, personalized, and suitable growth path for each specific user.?
- As such, the Chat Agent will suggest smart activities informed by live performance data, personal goals, and the company’s previously modeled top seller behaviors; context-based sales strategies; and business-building tactics particular to each seller’s path.?
- Retail is in a precarious position – one that solid frontline learning and engagement can help with, if done well. There have already been nearly as many retail bankruptcies in 2023 as there were in 2022 (4).
- To counteract this slump, many retailers have been emphasizing Consumer Experience (CX), also known as Customer Experience.
- In the age of omnichannel, CX reaches into the ease of the buying experience, the integration of online and in-person browsing, and customer personalization.
- While many retailers have invested large amounts of money in optimizing the consumer journey, as of the latest findings, eCommerce sales only accounted for 22% of total sales.
- That leaves a lot of room for boosting CX in physical stores, which clearly are still very important, no matter how much hype there is around digital consumers.
- Just as many retailers are “gigifying” the frontline, making them more independent and self-guided, some direct selling leaders are embracing in-store sales as one possible future for DS.
- Tupperware has begun selling their products at Target. The same is true for BeautyCounter, which has partnered with Ulta Beauty to distribute their products in store.?
- In addition to being “omnichannel” selling, this is “cross-channel” or “multichannel” selling.
- Vice versa, some retailers are said to be exploring direct selling and influencer marketing as a model for driving sales.
- There’s a natural affinity between the channels: they both face consumers and rely on sales forces for revenue.
- As “earnings season” begins, with large corporations reporting their results from the first quarter of 2023 and wondering how to increase sales performance, investors are on edge.
- The ranks of the unemployed are starting to balloon, with, for instance, Walmart having laid off over 3000 eCommerce workers in favor of automating their jobs.
- At the same time, the Federal Reserve Bank continues to ratchet up interest rates while the Core Consumer Price Index–consumer prices excluding volatile products like groceries–rises.
- Accordingly, companies looking to build business resilience are working to automate and force-multiply workforce capability, at once trimming labor expenses and driving more revenue.
- When companies fail to implement a sales force management solution that includes incentives and recognition, their most important KPIs suffer significantly.
- Effective incentives & recognition programs build business resiliency by both increasing workforce productivity and decreasing the operational costs associated with low engagement.?
- In one Gallup study, increasing weekly recognition resulted in a 28% improvement in work quality and a 31% reduction in absenteeism, as well as decreased attrition and turnover costs.
- Beyond individual outcomes, market leaders use sales force management solutions to create an organizational culture of empathy, respect, and reliability.?
