As a distributed workforce with team members in Ukraine, 2022 presented challenges we never could’ve anticipated. We remain immeasurably grateful for the resilience, energy, and grace of the extended Rallyware family, and more excited than ever about transforming operations and outcomes with the power of performance enablement platforms (PEP) in 2023.?
December had us reflecting on the achievements of 2022 and looking ahead to what McKinsey calls “the customer experience imperative” and the future of retail, thinking through causes and remedies for the largest productivity drop since 1947 in Forbes, sharing some critical do’s and don’ts for data integration in direct selling, and more. Happy new year!
P.S. We’ll be at #NRF2023 this year talking about digital transformation for in-store retail. Stop by booth 873 if you’ll be there, too!?
- In overemphasizing “shoptainment” and inventory management technology, retailers risk missing out on the tech that maximizes frontline efficiency.?
- LMX and LXP systems deliver content too general or irrelevant to move the needle on sales outcomes, per SHRM.?
- Having a wide range of workforce activities that are specifically calibrated to raise productivity does drive sales performance, a core KPI for retail stores.
- The Washington Post reports that in the first half of 2022, productivity plunged at its sharpest rate since 1947.
- Research in behavioral psychology indicates that “increased perceived autonomy can significantly improve individual and group productivity.”
- Smart performance enablement technology creates space for worker autonomy by surfacing for each individual the right business action at the right time—a “bottom-up” enablement model.
- Rallyware’s DSA Partnership Award reaffirmed our status as the leading performance enablement platform driving digital transformation for global DS brands.?
- We led multiple conversations about performance enablement, productivity, and behavioral psychology in Forbes and eLearning Industry.
- In 2022, we delivered 212 million personalized to-do notifications to 2.3 million users, leading to 21% sales growth!
- OwnBackup needed a tool that could encompass and enable a complex sales process, which requires knowledgeable, engaged, and motivated account executives.
- Rallyware force-multiplied their efforts, incentivizing sellers to attain higher performance numbers via a greater variety of business activities which expanded access to key accounts.?
- “Rallyware helps us knock down some of the walls and bring up a unique way of engaging with a partner,” says Senior Salesforce Alliance Director, Jesse Peterson, leading to 2M in the pipeline + 670K in revenue.?
- Most organizations are using data integrations in some way to optimize and automate parts of their distributor experience but getting the greatest value out of data integrations requires thoughtful planning and ongoing management.
- Personalization is key for improving outcomes, and collecting the right data allows you to personalize each distributor’s journey to generate the greatest value.
- Taking an absolute or binary approach to distributor performance is ineffective and uninspiring; visualizations sustain engagement.
