Queue Management System Market : Overview and Strategic Insights (2020-2030)

According to our latest market study on "Queue Management System Market Size and Forecast (2020–2030), Global and Regional Share, Trends, and Growth Opportunity Analysis – by Type, Component, and Application," the market was valued at US$ 482.73 million in 2022 and is expected to reach US$ 738.97 million by 2030; it is estimated to record a?CAGR of 5.5% from 2022 to 2030.

A queue management system (QMS) comprises tools used to manage and analyze the flow of customers or visitors in the queue. The system aims to optimize operational efficiency by reducing end-user wait times. Queue management systems help the service provider to enhance service delivery, increase employee productivity, and streamline the queuing experience. The queue management system market has been growing at a steady rate over the years as a result of the rise in demand for structuring and managing queues efficiently and conveniently. The number of end users of queue management systems continues to surge over the years. The system is custom-made to suit the needs of a wide variety of industries, including retail stores, BFSI, healthcare, government offices, aviation, and educational institutions. Expansion and infrastructural development of airports increase the demand for queue management systems in the aviation industry, which is projected to fuel the market growth in the coming years. According to Oliver Wyman Forum analysis, the commercial aviation fleet is projected to expand by 33%, with over 36,000 aircraft by 2033 globally. Similarly, Airports Council International (ACI) World predicts an average annual growth of 5.8% in passenger traffic between 2022 and 2040, and over 19 billion passengers will use airports each year until 2040. This is expected to increase the adoption of queue management systems during the forecast period.

The population in developed and developing countries is increasingly becoming tech-savvy and implementing advanced technologies in various systems. Advanced queue management systems such as NEXA’s Mobile Q help users facilitate virtual queues for the convenience of customers and staff. NEXA’s Mobile Q offers numerous benefits to the users, including virtual queueing capabilities, sign-in sheets used to summon table parties in busy restaurants, and making service delivery more seamless & convenient. It also allows customers to be in a queue using their phone and help customers to use their time more productively. With an objective to enhance work efficiency and reduce disorder in queues, the demand for a technologically advanced queue management system is growing, which is supporting the growth of the queue management system market.

The constantly rising emphasis on the enhancement of customer satisfaction is generating significant demand for linear queuing systems and virtual queuing systems. Pertaining to the risk of customer loss, the end users are increasingly focusing on procuring and deploying advanced technologies, which include queue management systems, in order to gain customer satisfaction by allowing them sufficient time on the counter for interaction. The rise in demand for these systems, coupled with low entry barriers to the market, the queue management system market continuously witnesses a rise in the number of emerging players, either as hardware providers or software providers.

A few of the major players operating in the global queue management system market include Q-MATIC Group AB, Qminder Ltd, Q-nomy Inc, Skiplino, Wavetec, Aurionpro Solutions Ltd, Advantech Co Ltd, SEDCO Co Ltd, Lavi Industries, and AKIS Technologies UAB. Many other companies are operating in the market and contributing substantial revenues to propel the growth of the queue management system market. The queue management system market is segmented on the basis of component, deployment, enterprise size, industry, and geography.

About Us:

The Insight Partners is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We specialize in industries such as Semiconductor and Electronics, Aerospace and Defense, Automotive and Transportation, Biotechnology, Healthcare IT, Manufacturing and Construction, Medical Device, Technology, Media and Telecommunications, Chemicals and Materials.

Contact Us:

If you have any queries about this report or if you would like further information, please contact us:

Contact Person: Ankit Mathur

E-mail: [email protected]