Questrade delivers on mission of care with flexible work opportunities -- changing the future of the financial services workplace.
Changing the future of the financial services workplace?
-- Leading Canadian online brokerage delivers on mission of care?with new flexible work opportunities --
Questrade Financial Group (QFG) -- Canada’s #1 rated* online brokerage -- is aiming to change the future of work. While many employers are announcing return-to-office plans, the company is letting employees choose to work from the comfort of their home, a redesigned office in Toronto, or a combination of both -- meaning employees can customize their lifestyle and schedules and are no longer required to work from a traditional office workplace.
"The pandemic has taught us many things, including that our people increasingly want their flexibility, independence, and an increased focus on their families,” said Emma Horgan, Chief People Officer, Questrade. “Feedback indicated that priorities have shifted. We listened and have adapted to implement an exciting new way to work that demonstrates our commitment to, and trust in, our team."
"At Questrade, our promise is to do what is best for our employees’ wellness and productivity.” Emma Horgan, Chief People Officer.
The office is equipped with various meeting rooms, fully tech integrated to accommodate the hybrid work environment.
The workplace culture club
As if foreseeing the new way to work, the company embarked on major, multi-year, multiple building office renovations before the pandemic. The complete overhaul has enabled the transition from dedicated workstations across multiple floors to agile, non-assigned seating in a modern new setting, with large open spaces to work, eat, collaborate, and relax. There are increased leisure and game areas, ergonomic standing desks, and multiple configurable meeting spaces, all of which may be booked in advance through an app by employees who want or need to visit the office.
While a small percentage of team members attend in person based on specific requirements of their roles, many elect to attend simply to use the space to work, discuss strategic priorities, celebrate achievements, for team building, and as a venue for social post-work activities and themed evening events.?
Some Questrade employees enjoy one of the many collaborative working spaces.
“Our offices are a space to collaborate, socialize, and foster personal health and well-being,” continued Ms. Horgan. “On a typical Friday night, you’ll find people in the office staying late and having fun simply to socialize together, which speaks to our culture of providing an enthusiastic sense of teamwork, collaboration, and belonging.”
A passport to freedom
The new flexible work option allows staff to work abroad for up to 90 days a year, giving true meaning to “working from anywhere.” Despite being hybrid, Questrade has maintained its culture of collaboration and provides an inclusive experience for all distributed and in-office employees. Measures to achieve this include:
The Questrade office includes at least one interactive game on each floor - like this foosball table on the 20th floor!
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The 19th Floor includes a modern reception area. The entryway to each floor is branded and includes the name of the floor.
On the same floor is the main boardroom, which seats 16 people. It hosts large hybrid meetings with teams and stakeholders.
Work stations have ergonomic adjustable desks, docking stations, and multiple screens.
Each floor has conversation areas where employees can meet for quick chats without having to book a meeting space.
The walls of the offices have motivational messages and different words representing the company’s values as well as step counts to encourage activity.
Playing some ping pong in one of the many recreational spaces.
Having a chat surrounded by beautiful greenery.
Every floor has eating and recreation areas. They have games like ping pong, foosball, basketball, and various board games, as well as TV and games rooms. The eating areas are stocked with drinks, healthy snacks, tea, and coffee stations.
Part of the teams that meet up at the Questrade Toronto office.
“We believe Questrade is an outstanding place to be, and one that enables employees to learn, grow, build their career and shape how they work,” concluded Ms. Horgan. “There are hundreds of open positions in technology, customer service, and more available now and we invite those interested to visit us online to join our remarkable team.”
For more information, visit https://www.questrade.com/about-us/careers .