Questions to ask your Flood Surveyor

Questions to ask your Flood Surveyor:

1.      What qualifications have you got that relate to flooding?

2.      What is your experience?

3.      Can I see some case studies of projects you have worked on?

4.      Have you got full Professional Indemnity Insurance?

Experienced flood surveyors should easily be able to provide high level answers to the above.

One thing we have seen previously in the flood sector is companies offering a free ‘survey’. In the past these have been sales people, who, to cover their time and travel, need to make a sale. This has in some cases, resulted in flood protection which is not the best suited for the property.

At Flood Protection Solutions, we always charge for our surveyors, to cover the time, travel, expertise and insurance required to fully assess the site. We have over 50 years combined experience and will find the best solution for the property and individual. We are leading the way in flood protection.

 All our surveyors must abide by our code of ethics:

CODE OF ETHICS

At Flood Protection Solutions Ltd we have developed an enviable reputation for offering expert advice across the U.K. We are passionate about reducing flood risk and improving flood response. The company was formed after a Water-Gate barrier prevented flooding to our Director’s home. We are extremely passionate about the Water-Gate barrier; however, our goal is to offer you the best advice or service to suit your requirements. We have access to different products in the flood sector, along with consultants working across different environmental fields. The aim of Flood Protection Solutions Ltd Code of Ethics is to uphold and maintain the reputation of FPS employees, all of which will adhere to the Code of Ethics. Compliance with the Code of Ethics will ensure employees, both FPS based and freelance, are acting in a professional manner, with the customers and environments, best interests at heart. We commit to:

1. The continual development of our team’s knowledge base
2. Being honest and clear with customers regarding products, services and warranties, finding the best solution to fit their situation.
3. Only giving advice for which we are qualified and insured to do so.
4. To developing in a sustainable manner, recycling wherever possible and working to improve the environmental credentials of the industry.
5. Placing Health and Safety at the heart of decision making and adhering to Health and Safety regulations where and when applicable
6. Supporting suppliers and developing relations based on mutual trust, treating them with the same standards as customers and other FPS employees
7. Making sure clients are aware that flood defences can never be 100% effective