A question to look back and learn
Kate Christiansen
Revolutionising human problem-solving in the complex AI-era | Award-winning author | Speaker | Advisor
This question comes with a health warning. Its purpose is to explore factors that have influenced (ie. helped and hindered) an outcome so that we can learn. To be most effective, this question needs to be backed by a genuine sense of curiosity. 'How did we get here?' is not code for ‘Who’s fault is this?’ The intention will determine the effectiveness of the question.
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Learn more at?www.katechristiansen.com.au
Project delivery advisor and recovery expert
2 年Great question Kate - being heavily involved in project management I have seen the health warning first hand many times. The more leadership turn towards who’s fault it was, the less times this question gets asked. The less the question gets asked the less corrective action is taken. It’s like a silent health risk. If it is not picked up, it grows. This often leads to fractures between business units and technology teams where fear of speaking up results in substandard solutions and eventually technical debt in the environment. Most project recoveries I have participated in have uncovered too little time planning for more granular requirements understanding and more time in solution design. I think a lot of people consider spend in this area as problematic because they don’t see anything tangible quickly enough. But it always results in less spend in delivery and implementation when done right. Excellent start to the week - thanks