Quality: It's More Than a Mindset!

Quality: It's More Than a Mindset!

Throughout my journey as an engineer and QA professional, I've collected a series of what I like to call "QA mottos" that have guided me along the way. These mottos are valuable nuggets I've either coined in moments of 'a-ha!' or acquired through personal experiences and continuous learning. I've often been encouraged to share them, and now is the time to contribute to the culture of putting "assurance" back into Quality Assurance.

My first popular motto that I coined back in the day was: "Quality is too important to be solely left to QA team!"

So, without further ado, here are the top ten principles to kickstart this collection. And don't worry, as the list grows, these mottos will become even more exciting and engaging.

  1. Embrace Continuous Improvement: Strive for constant growth and improvement in your testing skills, methodologies, and tools. Never settle for mediocrity; always seek ways to enhance the quality of your work. Remember, you are not a task-runner, you provide assurance!
  2. Champion User-Centricity: Keep the end-users in mind throughout the entire testing process. Advocate for their needs and ensure their experiences are seamless, intuitive, and delightful.
  3. Foster Collaboration: Work closely with developers, designers, product managers, and stakeholders to create a culture of collaboration and shared responsibility for quality. Build strong relationships and facilitate open communication to ensure everyone is aligned towards the common goal of delivering high-quality software.
  4. Be a Critical Thinker: Develop a keen eye for detail and a knack for identifying potential issues and risks. Apply analytical thinking and problem-solving skills to uncover hidden defects and improve the overall quality of the software.
  5. Test Early, Test Often: Advocate for early and continuous testing throughout the software development lifecycle. Encourage the adoption of automated testing, promote efficient test coverage, and emphasize the importance of early bug detection to minimize costs and maximize quality.
  6. Embrace Automation: Embrace automation to increase efficiency, scalability, and accuracy in testing. Automate repetitive and time-consuming tasks to free up time for more exploratory and creative testing. Automation is not here to replace you, it's here to free you to do what you should do! (Automation can not ask "why?" or "should we?" Automation operates within the confines of predetermined rules and logical conditions, rendering it incapable of inquiring about the reasons behind a particular action or exploring alternative possibilities. While it can be programmed using conditional statements like "if...then," the capacity to question "what if?" or delve into the realms of "why?" and "how?" is where you shine.)
  7. Document and Share Knowledge: Create good test documentation, share best practices, and contribute to the knowledge base. Knowledge sharing fosters collaboration, improves the overall team's efficiency, and ensures consistent quality across projects.
  8. Embody a Detail-Oriented Approach: Pay meticulous attention to detail in every aspect of your work, from test case design to bug reporting. A thorough and detailed approach ensures that no issue goes unnoticed, and quality is upheld at all times.
  9. Strive for Objectivity: Maintain an unbiased and objective mindset during testing, free from personal preferences or assumptions. Rely on data, evidence, and metrics to support your findings and recommendations.
  10. Stay Agile and Adaptable: Embrace change and be adaptable in an ever-evolving software development landscape. Emphasize agility in testing processes, methodologies, and tools to quickly respond to changing requirements and deliver high-quality software in a timely manner.

What do you think??

Christopher M.

Servant Leader | Global Talent Acquisition Partner | Expert in Technology Services & Solutions

1 年

I'm a fan of the Stay Agile and Adaptable approach! Thanks for sharing.

Christophe Louvion

4 exits at the C-suite. I share proven real-world tips and frameworks to guide organizations and leaders to high performance. CPTO | Fund partner | Advisor.

1 年

hard to pick my favorite line; maybe "Foster Collaboration"

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