Quality Management System "QMS"

• Our Quality Management System (QMS) is the perfect solution for businesses seeking to streamline their quality management processes.?

• Our QMS is designed to make sure that all processes, products, and services provided by your business meet the highest quality standards.

• Our system includes easy-to-use features that provide insight into the success of your quality procedures, automate processes, and allow you to quickly and efficiently address any issues found.

• With our QMS, you can easily track customer feedback, analyze data, and respond appropriately.

• Our QMS allows you to quickly and effectively identify process improvements and create new quality standards.

• Our QMS is fast, reliable, and sure to make a lasting impact.

Here is how we Create, Implement & Maintain Quality Management System "QMS"

1. Define and Map Your Processes

The process of creating process maps will define your processes and the sequence and interaction of those processes.

Process maps are important for understanding who is responsible for what. They define your core business process and communicate the flow of your business.

When mapping your processes:??

• We Identify support processes for IT, HR, and Accounting.
• We determine how quality interacts with each process either for inspection, review or to roll-up metrics in support of Quality Objectives.

2. Define Your Quality Policy

Your Quality Policy states the mission (what your customer wants from you) of your organization as it relates to quality. It is your quality mission.

When building your quality management system and writing your quality policy, we help you to meet your commitment to customer focus:

• Quality – What do you need to do consistently to satisfy your customer?
• Customer Satisfaction – What are your customer’s requirements?
• Continuous Improvement – What do you need to do better to satisfy your customer more than now?

3. Define Your Quality Objectives

These are the objectives of the quality management system. They must be communicated and each employee must understand their impact on quality.

ISO requires that your quality objectives are:

• Derived from your quality policy
• Measurable
• Deployed through the organization

4. Define Your Defects for Each Process

Defects are nonconformances "NC" that occur either as a product defect or a process defect. Each time a defect occurs it needs to be counted, corrected, and determined whether corrective action is required.

When defining your defects we make sure of the following:

• Determine transaction volume
• Determine defects (product and process based)
• Define how defects are recorded
• Define how defects are charted and communicated

5. Develop Your Documents and Records

ISO 9001:2015 requires some documented information (records). There are many more optional documents and records that can be used but they are not required. We start with the minimum ISO document set and add more as needed.

• Create the required document information for your business model
• Create necessary Quality policies, procedures, and forms
• Create documented?information (records) for each process

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6. Define Your Quality Process

In your quality processes we shall include:

• Internal audit process
• Corrective and preventive action process
• Management review, communication, and commitment process

Why not do it right and build a QMS to produce products &/or provide services with real quality?

Get the most out of your quality management system and ensure your products and services meet customer needs and expectations & contact me now to start building your QMS and get you ready for the certification process.

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Thanks for reaching out

Mohamed Ramadan

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