Qualities of HRM

What makes Human Resource Managers successful? Is it their expertise in aspects of human resources or problem solving skills or communication skills or any other?

In my view, below are the qualities and characteristics of successful Human Resource Managers:

Knowledge and expertise in Human Resources: HR Managers should possess foundation on the functions of human resources. And not only this, successful HR Managers have a zeal to update their knowledge on latest practices and trends in human resources. With their knowledge and expertise, they deal with the daily challenges that arise in the organization.

Communicator: Communication plays a vital role in any organization and HR takes a major role in this. HR managers play a major role in this. One of the quality of a good communicator is to have good listening skills. Employees come to HR managers on various issues. Listening to employees with full attention is one of good quality of a successful HR Manager.

Presenter: Great presenters attract their audiences’ attention, keep them engaged and deliver the message in a positive manner. Presentations skills are important quality of successful HR Managers as they handle several trainings and present the information to management.

Innovation: Not every issue has a same or easy or ready solution. Successful HR Managers think out of the box and deliver the best solution to their employees and the organization.

Approachable: HR handles various aspects of employees. Successful HR Managers have an open door policy and are approachable to their employees.

Time Management and Self Discipline: Successful HR Managers are good at managing their time. They plan their day not just to complete their day-to-day activities but also cater time for sudden issues.

Delegator: It’s not possible to do all the work by one person. And this is understood by successful HR Managers. HR Managers delegate work to their team members so that they get learned and grow as a professional.

Decision maker: Successful HR Managers are strategic planners and take decisions which are apt and considering all the facts. They are not afraid to make the hard decisions for the benefit of the organization.

Business Acumen: Business acumen is keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome. Successful HR managers possess good knowledge and understanding of the financial, accounting, marketing and operational functions of an organization.

Trust Advisor: Employees will open to someone they trust and seek advice on various areas. This may not be limited to their career but also can be from their personal life. Successful HR Managers advice employees by creating an environment of trust. Successful HR Managers build trust through straight forward communications and interactions.

Motivator: Every employee has different goals and objectives to achieve. Successful HR Managers are committed to motivate. Successful HR Managers know and understand what motivates employees and strive to give it to them.

Leader: A leader is one who visualizes big picture, focus on people, progress and achievements, does the right thing and encouraging a rewarding culture. And this is what the successful HR Managers possess.

Metric Oriented: Successful HR Managers have a flair for metrics as these are useful in improvising various process in the organization