Q1 2022 Recap: Exciting Community Updates, Momentum for KCS and Intelligent Swarming

As we passed the 2 year anniversary of our sudden shift to virtual, our community continues to show up with passion, collaborate across companies, and have new accomplishments to celebrate! While organizations explore hybrid workforce plans, interest in KCS and Intelligent Swarming has grown within our community and beyond.

Community News

• 30th Anniversary Kickoff! Monique Cadena shared her experience with?Finding our People
• New KCS v6 Aligned tool —?Yext Answers
• New KCS v6 Aligned service —?pro accessio
• Executive Summit 2022: Cultivating Trust Through Leadership
• Digital Badge launch for KCS certifications

New Members

• pro accessio
• Alation
• ConnectWise

Public Event Recordings and Recaps

(Consortium Members generously share much of our intellectual property, under Creative Commons License, in the?Consortium Digital Library.)

• KCS in Action: Turning Data into Continuous Improvement

Member-Only Event Recordings and Resources

(Links in this section are accessible to?Consortium Members?via login. Please [email protected]?if you are a Member and need access.)

• Ongoing monthly gatherings for our Communities of Practice for?Salesforce?and?ServiceNow?
• Consortium Member Open Space
• KCS in Action: PTC’s Approach to Knowledge Domain Analysis
• Annual Executive Summit
• LOTS of action in our?Consortium Member Slack (Fun Member Intro videos complete with bloopers if you watch to the end, new #wordle channel of course, and invaluable wisdom shared across topics that include Coaching, KCS adoption, Intelligent Swarming, metrics, and more.)

Behind The Scenes

• Tons of work going into exciting announcements for Intelligent Swarming.?Tune in April 14 to learn more!
• New event registration – we started using a new tool to improve control for both Staff and registrants. (Part of some major website changes in progress for later this year. Stay tuned!)
• Case Studies moved to our digital library?– a fantastic new case study is in the works and will be posted there soon!

As always, check?our events page?for upcoming opportunities to learn from our vibrant community and follow us on?LinkedIn,?Twitter, and/or?YouTube?for more!