Putting Quality at the Heart of Engineering Innovation

From fighting climate change with electric cars to creating life-saving medical devices, our global community has no shortage of challenges to tackle. Fortunately, there are many smart individuals and companies who go to work on these issues every day, discovering new solutions and improving existing ones. It’s mind-boggling and exciting to think about the advances that have been made over the past few decades, and innovation shows no signs of slowing down.

To move these advancements from concept to reality, there are many factors companies must consider when sourcing the various components that will comprise the final product. The right assortment of parts must be chosen for the job, looking at all angles from weight to material. Once selected, products must be manufactured in a consistent, economical manner so the same specifications can be delivered time after time. Even the smallest parts matter and attention to detail is paramount.

Attention to Detail at Every Step

At Parker Chomerics, we’re privileged to be at the center of many of these life-improving innovations. Our customers trust us to be creative partners in their innovation process and reliable suppliers of trusted parts. While our solutions often play a behind-the-scenes role, it is an important one nonetheless.

Take smart home devices, for example. Almost half of all households utilize some kind of smart home device every month, and that number is steadily increasing year over year. The bar is always rising, as with each iteration and design cycle, smart home devices are expected to include more features and achieve greater performance.

Users may not be aware of the challenges that go along with proper temperature regulation within smart home devices to ensure they function properly and provide the intended peace-of-mind and cost-saving benefits. This equipment requires thermal gap filler pads to disperse heat generated not only from dual band Wi-Fi and Bluetooth controllers, but also high-end processors which support many CPU cores and features.

To address this challenge, one of our clients – a global manufacturer of smart home devices – required a specific high thermal conductivity gap filler pad to effectively dissipate heat from a CPU and RAM ICs to a cooling plate within a housing. Designed with performance in mind, our solution offered a combination of high thermal conductivity and ultra-soft conformability, along with very low NASA outgassing, to provide an effective thermal interface between heat sinks and electronic devices where uneven surfaces, air gaps and rough surface textures may exist. Since installation, our customer has sold tens of thousands of smart home devices.

We think about these details so the end user doesn’t have to. And, our customers know they can count on us to get the job done and help them satisfy their customers as well.

Smart home devices are just one example of where you can find Parker Chomerics products playing a role in essential applications. A lot of our solutions go into mission-critical applications, whether it be defense or commercial aerospace. Many healthcare companies also rely on our products, and our electromagnetic interference (EMI) shielding products play a critical role in electrical grounding across many industries.

No matter the application, it’s important that we’re delivering consistent products that are going to perform and meet the same quality standards time and time again. We’re relied upon to make sure that our products are consistent and they’re going to perform, and we structure our operations to guarantee that outcome.

Consistently Focused on Customer Success

At Parker Chomerics, it all starts with the customer. We work with customers to help them solve their problems, ensuring their needs are fully satisfied with the right solution at the right price.

First, we start by truly dialing in on the problem they need to solve. Our internal team interfaces with our customer’s engineering team to understand the current need and hone in the proper solution, whether that’s one or multiple of our products. It may be an off-the-shelf product, a small tweak to a catalog item or a highly customized solution. We have a diverse product set that covers a range of customer needs, and we are a fully engaged team from top to bottom. We have the expertise to modulate, react and help our customers. The applications and products that customers need are as diverse as the technologies and materials themselves. We could be working on a military application in the morning then a cell phone application in the afternoon.

Our products are extensively tested for consistency, and we are confident that we can repeat what we have delivered. That’s because we design them that way. Our design and applications engineers are very cognizant to make sure the design is very amenable to manufacturing and a high-quality product in the end.

Additionally, we are a very vertically integrated operation. We manufacture our compounds in-house, all the way from plating of our metal fillers right up through mix of the final product. It’s important to be in control of that product to ensure it’s going to be the same compound and adhere to the same mill standards time and time again. To guarantee that outcome, for every batch that we manufacture, we perform a lab test to check for all our physical requirements and make sure that the material at a manufactured batch level is consistent and is in specification. That allows our customers to offer a consistent product to their customers as well.

Our quality is important to us and our customers so that products work well in their end use. From smart homes to electric cars to aerospace technology, we provide materials for devices that must be trusted to operate effectively. Customers can rest assured that we take this mandate very seriously and bake it into every part of our process to make sure it’s a reality.

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