Putting People First: Why Tech Needs a Heartbeat
As CEO Techtiz, a company that builds disruptive apps/software for the future, I'm often asked about the latest trends in AI, automation, and the ever-evolving landscape of technology. But most queries seem to ignore the most fundamental element of any technology: the human being.
In the whirlwind of innovation and disruption that defines the tech industry, it's easy to lose sight of what truly matters: people. We get caught up in the chase for the next big algorithm, the flashiest feature, the market-dominating app. But amidst the code and automation, we forget the human beings who power it all, and for whom it's all built.
Today, I'll talk about how and why putting people first pays in the long run.
People, Not Tech are the North Star
Technology, I believe is a means to an end, a tool to empower and improve the lives of people. If you want to be truly disruptive, it's imperative to shift your focus from the screens and lines of code to the individuals who breathe life into our innovations.
Our teams, our clients, and the end-users – they are the heartbeat of our technological endeavours.
This philosophy isn't about neglecting technology; it's about recognising that behind every line of code is a human story, a need, a challenge waiting to be addressed.
Putting people first should be the guiding principle of all tech endeavours. It's not just a feel-good mantra; it's a strategic imperative backed by leaders in the tech space.
"Technology is nothing. What’s important is that you have a faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.” – Steve Jobs
Here's why:
1. People are the heart of innovation.
The most brilliant ideas don't spring from algorithms; they spark from human empathy, creativity, and collaboration. When we empower our people, we tap into a wellspring of ingenuity that no machine can replicate.
2. People are the foundation of trust.
In a world increasingly wary of technology's impact, trust is our most valuable asset. By prioritising user privacy, ethical development, and responsible AI, we build a foundation of trust that fuels long-term success and loyalty.
3. People are the engines of growth.
Happy, motivated employees are productive employees. They're the ones who champion your mission, go the extra mile, and turn customers into advocates. Investing in their well-being is not a cost; it's an investment in your future.
In the tech world, it's easy to get caught up in the buzz of cutting-edge technologies, methodologies, and frameworks. Don't get me wrong; these elements are the backbone of what we do. However, what truly defines a successful tech company isn't just the tools it uses, but the people behind them.
Putting Principle Into Action - How to Put People First
So, how do we put this principle into action? Here are a few ways:
1. Create a culture of empathy and inclusion.
Foster a workplace where everyone feels valued and heard, regardless of their background or beliefs. This diverse tapestry of perspectives is what fuels true innovation.
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2. Prioritise user needs over profits.
Don't chase the next shiny metric; focus on building products that genuinely solve real-world problems and improve people's lives. The profits will follow.
3. Empower employees to make decisions.
Give your team the autonomy and resources they need to thrive. Trust their judgment, and watch them soar.
4. Invest in employee well-being.
Mental health, physical health, and work-life balance are not just perks; they're essential for a thriving workforce.
Putting people first isn't just the right thing to do; it's the smart thing to do.?
It's the path to building a sustainable, successful business that makes a positive impact on the world.
"Companies that prioritise user experience see a 13% increase in revenue and a 26% boost in customer satisfaction" - McKinsey & Company, 2020.
As leaders, our duty is to not just drive technological advancements but to nurture an environment where people thrive. By placing people at the centre of our vision, we not only create better products but also foster a work culture that's innovative, empathetic, and truly impactful. This is backed by hard, cold numbers too.
"Companies with engaged and happy employees see a 21% improvement in profitability and a 20% increase in sales"- Gallup 2020 State of the American Workplace Report.
My Manifesto at Techtiz.
At Techtiz, our success isn't measured solely by the complexity of our algorithms or the efficiency of our software. It's defined by the collaborative spirit of our team, the diversity of thought, and the shared passion to solve real-world problems.
Tech, at its core, is about serving people. It's about finding solutions to our problems, making our lives easier, and connecting us in ways we never thought possible. Yet, too often, we get so focused on the technology itself that we forget who we're building it for.
That's why I'm making a bold declaration: at Techtiz, people come first. It's not just a slogan; it's the driving force behind everything we do.?
Here's what that means:
By focusing on human needs and values, we build software that is not only innovative but also sustainable and impactful. We create technology that not only solves problems but also improves lives.
This is the future of tech I believe in: a future where technology serves humanity, not the other way around. It's a future where innovation is driven by empathy, collaboration, and a deep understanding of the human experience. It's a future where technology is not just a tool, but a force for good in the world.
Let's put people first. Let's build technology with a heartbeat, with a soul, with the human touch. Let's create a future where technology empowers, connects, and uplifts us all.
Because in the end, it's not about the algorithms or the code. It's about the people!