Putting Our Guests in the Driver’s Seat

Now more than ever, buying a car can be overwhelming. To help make the process a little easier and maintain our commitment to extraordinary customer service, CarLotz is pleased to launch our category leading Driver’s Seat Advantage program. This new program provides even more benefits to CarLotz’s unique consignment model by offering used car buyers shopping online or in-hub access to the Driver’s Seat Advantage. Most cars sold at CarLotz are eligible for the new program which includes a one-of-a-kind 12-Month/12,000-Mile Limited Warranty, a Low-Price Match, and 7-Day/400-Mile Return Policy.

The new Driver’s Seat Advantage program includes three key benefits for guests:

1.????12-Month/12,000-Mile Limited Warranty - Most of our vehicles come with a 12-Month / 12,000-Mile Limited Warranty so your used car problems are our used car problems . . . at least for the first year. ?Other restrictions may apply.

2.????Low Price Match – We can’t guarantee you won’t find a lower price, but we can guarantee we’ll match it. If you find a comparable car (same make, model, year, mileage, engine design, within 100-miles of the hub where the vehicle is being sold) with a lower price, we’ll match the lower price. Details available on our website.

3.????7-Day/400-Mile Return Policy – Our new return policy takes the edge off commitment and gives guests the time to make sure “the one” is really “THE one.” Guests may return a vehicle within 7-days/ 400-miles of their signed Buyer’s Order.??

The new Driver’s Seat Advantage is one more way CarLotz is working towards its mission to create the world's greatest vehicle buying and selling experience. CarLotz operates a technology-enabled buying, sourcing, and selling model that offers an omni-channel experience and diverse selection of used vehicles online and in hubs in AL, CA, CO, FL, IL, NC and VA.

?For additional program details visit Carlotz.com/faq or speak with a sales coach at your local hub.