Purposed Position

A few years ago, I held the title of Manager of Advancement Communications at the university where I work. In this role, I was responsible for crafting extensive communications for the university's executives. My office was situated on the 3rd floor, in a somewhat isolated section within another office. This arrangement meant that I could spend my entire day at my desk without encountering anyone else.

However, one day, I received an unexpected email that requested a meeting with the Chief of Staff, who had their office on the 4th floor. In that meeting, I was surprised to learn that they wanted to relocate me to a position on the 4th floor, where I would become the public face of the University. My new title would shift from Manager to Administrative Assistant, President’s Office.

For some, my decision to accept this new role appeared perplexing. They couldn't understand why I would willingly transition from a managerial position to an administrative one, which on the surface seemed like a demotion. But, I saw beyond the title. The essence of my new role wasn't about the designation; it was about the access it provided. While working on the 3rd floor, my interactions were limited.

In my new position, I had the opportunity to engage with a diverse range of individuals, from top executives and board members to faculty, staff, students, parents, alumni, and distinguished guests. I could listen, talk, and connect with people from all walks of life. I gained access to their stories, dreams, hopes, and desires. I became a source of encouragement for those preparing for interviews, a pillar of support for those facing difficult conversations, and a beacon of joy for those enduring tough days. I realized that some promotions might not be reflected in a title; rather, they are defined by the access they offer. Often, people focus on a name without recognizing the untapped potential that lies within.

So, my advice is this: don't let the name or the perception of a setback deter you from exploring new opportunities. The role I accepted was undoubtedly purposeful. My voice resonated at a different level, and my influence soared to new heights. It brought forth opportunities I had never imagined. I didn't let the change in title diminish my sense of self; instead, it allowed me to thrive.

In time, I rebranded my position as Hospitality Manager and created an environment and style that everyone on the 4th floor has come to cherish and appreciate. Remember, don't limit your aspirations by seeing something as a ceiling when, in reality, it's just another floor waiting to be explored.