The Pulse: September 2024
Voices24: Generating Impact for Healthcare Across Industries
Authenticx kicked off Voices24 on September 10th — and over two days, leaders, customers, and guest speakers made connections and explored the impact conversation AI can have on healthcare.
"Imagine the possibilities that we can cast, beyond core use cases of compliance, quality and the voice of the customer, together," says Founder & CEO Amy Brown.
Key Takeaways:
Authenticx News & Resources
Blog Series | Navigating AI in Healthcare
We explore the core challenges healthcare organizations face when adopting AI, essential considerations for implementing AI solutions, and our commitment to delivering responsible and reliable AI solutions tailored to the unique challenges of healthcare.
News | How Conversation Data is Reshaping Healthcare
In our 5th edition of the Customer Voices in Healthcare Report, we highlight the impact of conversation data and how AI unlocks the power of this data source to transform healthcare processes, decrease customer friction, and deliver a positive experience.
The emphasis on customer voices in healthcare is crucial. The recap highlights how understanding patient experiences can lead to better outcomes and more effective healthcare solutions. Excited to see how these insights will shape future practices. Of course, joining The Pulse right away to get read these insights!