The Pulse: November 2024
Webinar Recap | The Forefront of AI: Compliance + Patient Safety
Innovations in AI are enabling healthcare organizations to scale operations, streamline processes, and improve patient experiences. But, the adoption of new technology comes with a crucial responsibility to ensure compliance and patient safety.
Our General Counsel Erika Nelson Sylvester and CPO Eric Prugh held a webinar to break down the developing AI regulatory landscape and its impact on the healthcare industry.
Article | The Power of Conversations: Reshaping Patient Stories in Healthcare
It's challenging to parse through conversation data at scale to effectively tell a story.
Stories carry the power to drive unison and empathy, transform conversation data into action, spark critical discussions about strategy, and inspire positive change based on a deeper understanding of healthcare data.
Authenticx News & Resources
Feature | International Travel & Health Insurance Journal: The Art of Listening
Amy Brown interviewed with ITIJ: International Travel & Health Insurance Journal about how technological innovation is driving healthcare evolution.
"In healthcare and insurance, this [innovation] includes new AI technologies and vendors and ensuring experts are building and maintaining AI models responsibly to mitigate risk, bias, and safety concerns."
Podcast | Marketscale’s I Don’t Care – Authenticx Tackles Healthcare Challenges Using Conversational Intelligence
Founder & CEO Amy Brown joins host Dr. Kevin Stevenson, FACHE to explore how conversational intelligence is transforming decision-making in healthcare by listening at scale to provide actionable, industry-specific insights. They dive into:
Interview | Unite.AI: Amy Brown, Chief Executive Officer, Authenticx
Unite.AI sits down with Amy Brown to discuss how AI is impacting healthcare by using a human-in-the-loop approach to refine and monitor models.
"We train our models using healthcare-specific data with outputs and insights reviewed by the people who understand bias risk, gaps in context, and miscommunication that can create friction from the market and the customer."