The Pulse: March 2024
5 Ways AI Improves Medicare Star Ratings
AI is unlocking new ways to analyze data and aggregate insights, creating a path for Medicare Advantage leaders to improve Star Ratings and work to stay ahead of the competition proactively.
This checklist highlights 5 ways AI can impact Star Ratings with key outcomes and takeaways. ??
Authenticx News & Resources
4 Ways to Improve Revenue Cycle Management
Errors and confusion often lead to delays in payment or reimbursements.
With the help of AI, you can leverage insights from recorded patient conversations to monitor topic trends and identify points of friction. ?
Data Storytelling Skills for CX Leaders
When people think about storytelling they typically think about public speaking or data visualizations.
However, it’s a process that includes speaking to both the head and heart of the audience through:?
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Authenticx Launches Generative AI Solution Built Exclusively for Healthcare Customer Experience
Advanced GenAI solutions from Authenticx give healthcare organizations a secure, reliable platform to analyze findings hidden in customer interactions ?
"We’re in the middle of a transformation in technology being driven by amazing tools like GenAI, but it’s vital for organizations to stay grounded in practical business needs that new technology like this can serve," said Eric Prugh, Chief Product Officer of Authenticx.
Impact AI Podcast | Unlocking Conversational Healthcare Data
Authenticx Founder & CEO Amy Brown joins host Heather Couture on the Impact AI podcast from Pixel Scientia Labs.
Amy and Heather discuss Amy’s background, what Authenticx AI does for healthcare, the importance and value of conversational intelligence in healthcare, and how to mitigate biases and uphold ethics in AI.
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