Psychological Safety is Everyone’s Responsibility: Here’s Why It Matters
Sacha Thompson, MBA, MEd, ACC
Psychological Safety & Inclusive Leadership Expert | Sought-After Speaker & Facilitator | ICF Certified Coach | Transforming Workplaces for Lasting Impact
In today’s workplace, psychological safety is the foundation for building high-performing, innovative teams. But creating a psychologically safe environment isn’t just the job of leadership. While leaders play a critical role, the responsibility for fostering psychological safety extends to every single person in the organization, from individual contributors to HR professionals.
Let’s explore why psychological safety requires collective involvement and how your organization can take practical steps to embed this crucial practice into its culture.
Why Psychological Safety is More Than Just Leadership’s Role
When we talk about psychological safety, we often start by discussing the importance of leadership in setting the tone. Yes, leaders must model vulnerability, create spaces for open dialogue, and reward risk-taking. However, true psychological safety thrives when every employee feels they can contribute to that environment.
The Role of Leadership
Leaders indeed set the foundation for psychological safety. They are responsible for establishing trust, leading by example, and encouraging open communication. Leaders who regularly ask for feedback and admit their own mistakes create a culture where people feel safe to do the same. However, leadership alone isn’t enough. Leaders can’t be everywhere at once, and that’s where the broader team comes in.
The Role of Employees
Each team member has a responsibility to contribute to a safe environment. Whether through active listening, speaking up when they have ideas, or encouraging diverse perspectives, employees play a vital role in building trust and respect within their teams. When individuals make the conscious choice to support each other, celebrate risk-taking, and constructively give and receive feedback, psychological safety becomes a shared responsibility.
The Role of HR
While leaders and employees shape the daily interactions that foster psychological safety, HR professionals are the glue that holds these efforts together. HR’s role is to build the systems and structures that ensure psychological safety becomes an enduring part of the organizational culture. This includes implementing policies that promote openness, ensuring leadership and team-wide training is ongoing, and creating mechanisms for feedback that empower all employees to speak up without fear.
For HR to truly support psychological safety, they must champion and sustain these practices long after the initial training is complete. They ensure that psychological safety isn’t a one-time initiative, but rather a continual, evolving part of the organizational fabric.
How to Create a Workplace Where Psychological Safety is Everyone’s Responsibility
1. Build Leadership Accountability
Leaders should consistently check in with their teams, ask for feedback, and model vulnerability. By admitting mistakes, leaders show that failure is part of learning and that risk-taking is encouraged. This creates an environment where team members feel safe sharing new ideas and bringing up concerns.
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2. Empower Employees to Speak Up
Psychological safety doesn’t mean a free pass to agree with everything. It means empowering employees to express differing opinions, ask tough questions, and offer new perspectives. Every employee should be encouraged to actively contribute to discussions, and team members should be recognized for doing so.
3. HR’s Role in Sustaining Psychological Safety
HR must create the tools and frameworks to ensure psychological safety is integrated into the organization’s DNA. This could involve regular feedback surveys, training on inclusivity and psychological safety for all employees—not just leadership—and setting up anonymous channels for employees to voice concerns. HR needs to serve as the ongoing support system that reinforces these practices.
The Culture Shift Solution: Embedding Psychological Safety at Every Level
At The Equity Equation, we’ve developed the Culture Shift Solution—a comprehensive program designed to help organizations embed psychological safety into their core. Through Leadership Training, Teams Training, and HR Support and Training, this solution provides a roadmap for building and sustaining a workplace where psychological safety is everyone’s responsibility.
By focusing on real-world challenges and providing actionable strategies, the Culture Shift Solution empowers leaders, teams, and HR to create an inclusive culture where everyone can thrive.
Become a Culture Shifter: Join Our Webinar Series
Ready to take the next step? We invite you to join our upcoming webinar: "Psychological Safety Isn’t Just for Leaders: Why Everyone in Your Organization Must Be Involved." This webinar will explore the practical ways leaders, teams, and HR can collaborate to create lasting psychological safety.
Register here to become a Culture Shifter and learn how you can help lead your organization toward a more inclusive and innovative future.
Sacha Thompson is the founder of The Equity Equation, LLC, a boutique diversity coaching and inclusive culture consulting firm. With more than 20 years of experience within the education, non-profit, and tech industries, Sacha’s work involves removing barriers or providing support to achieve equity. She helps executives and leaders have meaningful dialogue and coaches them on the necessary, long-term changes that develop institutional cultures of inclusion. She was most recently featured in Newsweek, Business Insider, and MSNBC’s The Cross Connection.
Couldn't agree more - and without everyones buy in it falls flat. I come at this from a Project perspective but use a very simple self assessment tool (https://www.dhirubhai.net/posts/cross-claws-project-delivery_self-assessment-for-project-managers-activity-7242536465228845056-D_jJ?utm_source=share&utm_medium=member_desktop) as a starter for 10 when assessing a team.
Content Creator, Experienced Sales Representative @ PlanNet Marketing | Entrepreneur
2 个月Great and interesting article
Litigator, Trial Lawyer, Lawyer
2 个月Thank you for the great article!
Senior Organizational Transformation Consultant. SAFe . Digital. Design Thinking. Agile. Lean. Program Consultant
2 个月Important and very well stated. As we should understand…